Bilingual Training Specialist

As a Training & Development Programs Analyst you will play a pivotal role in driving organizational capability and performance within Protection Solutions. This position goes beyond traditional trainingit is a strategic function that ensures our workforce is equipped with the knowledge skills and confidence to deliver exceptional results in a competitive market.

You will design implement and continuously optimize comprehensive learning programs that align with business objectives regulatory requirements and evolving market trends. Acting as a trusted advisor to leadership you will influence talent development strategies and champion initiatives that enhance employee engagement compliance and operational excellence.

Position Responsibilities :

Strategic Learning Leadership : Develop and execute training strategies that support business growth compliance and customer experience objectives.

Program Design & Innovation : Create dynamic learner-centric programs using advanced instructional design methodologies and digital learning technologies.

Performance Enablement : Drive measurable improvements in advisor performance through targeted coaching post-training evaluations and ongoing skill development.

Stakeholder Collaboration : Partner with senior leaders product teams and instructional designers to ensure training content reflects business priorities and market changes.

Change Management : Act as a change agent for organizational initiatives ensuring smooth adoption of new processes systems and products.

Data-Driven Insights : Leverage analytics to assess training effectiveness identify skill gaps and recommend continuous improvement strategies.

Compliance & Quality Assurance : Maintain rigorous standards for regulatory compliance and quality across all training programs.

Thought Leadership : Represent the training function in cross-functional projects contributing expertise on learning trends and best practices.

Required Qualifications :

Fully bilingual (French / English) : The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.

Proven ability to lead complex training programs in fast-paced dynamic environments.

Strong interpersonal influence and stakeholder management skills.

Advanced organizational and project management capabilities.

LLQP license (or willingness to obtain).

Expertise in adult learning principles and instructional design.

Preferred Qualifications :

Post-secondary degree in Education Business or related field.

Deep knowledge of insurance products (Health & Dental Travel Life).

Experience with CRM systems (Salesforce) learning platforms (Axonify) and digital training tools.

Demonstrated ability to integrate technology and innovation into learning solutions.

When you join our team :

Well empower you to learn and grow the career you want.

Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

As part of our global team well support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife / John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife / John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Halifax Nova Scotia

Working Arrangement

Hybrid

Salary range is expected to be between

$55050.00 CAD - $91750.00 CAD

If you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education / training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption / surrogacy and wellness benefits and employee / family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

Required Experience :

IC

Key Skills

Administrative Skills,Time Management,Diplomatic Skills,Listening Skill,Languages Fluency,Organizational Skill,Pressure Management,Discipline Skills,Communication,Relationship Management,Client Services,Flexibility,IT Skill,Orderly Condition,Secretarial Skill

Employment Type : Full-Time

Experience : years

Vacancy : 1