Client Services Agent – After-Sales Service

Tasks

• Ensure customer satisfaction by processing orders with accuracy and speed.
• Track deliveries and maintain up-to-date information to ensure timely delivery.
• Collaborate with internal teams to improve processes and the customer experience.
• Identify and resolve issues creatively and efficiently.
• Participate in ongoing training to enhance your skills.
• Perform other related tasks.

Advantages

• Comprehensive insurance for peace of mind.
• Mobile and health days for a perfect work-life balance.
• An exclusive and generous rewards program that celebrates your talent.
• A growing company offering real opportunities for career advancement.
• Unlimited premium coffee for energizing workdays.
• A warm atmosphere and genuine human values where you truly feel at home.
• Memorable team activities to create strong bonds and have fun at work.
• Quick entry into the role.
• Free parking.

Job requirements

• High school diploma.
• 2 years of experience in customer service (experience in a call center, order management, internal sales, or any customer-oriented role).
• Bilingual in French and English, with 40% of communication in English with customers.
• Proficiency in computer tools (Salesforce, Microsoft Office, etc.).