Talent.com
Enterprise Process & Assurance Disaster Recovery & Tech Resilience Mgr, Deloitte Global Tech
Enterprise Process & Assurance Disaster Recovery & Tech Resilience Mgr, Deloitte Global TechDeloitte • Calgary, AB
Enterprise Process & Assurance Disaster Recovery & Tech Resilience Mgr, Deloitte Global Tech

Enterprise Process & Assurance Disaster Recovery & Tech Resilience Mgr, Deloitte Global Tech

Deloitte • Calgary, AB
30+ days ago
Job type
  • Permanent
Job description

Job Type :   Permanent

Work Model :   Hybrid

Reference code :   127456

Primary Location :   Toronto, ON

All Available Locations :   Burlington, ON; Calgary, AB; Halifax, NS; Toronto, ON; Victoria, BC

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.

By living our Purpose, we will make an impact that matters.

  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.

Deloitte Global is the engine of the Deloitte network. Our professionals reach across disciplines and borders to develop and lead global initiatives. We deliver strategic programs and services that unite our organization.

What will your typical day look like?

The Enterprise Process & Assurance Disaster Recovery and Technology Resilience Manager is responsible for partnering with leadership in the creation and management of the ITC / DR overall procedure and framework. This position will ensure a comprehensive strategy across all of Deloitte Technology related to DR and resiliency. In this role you will works closely with all technology leaders, specialists and analysts to deliver comprehensive resiliency plans and collaborate with architects / engineers from other disciplines to ensure plans are socialized and regularly tested across the enterprise. You will work cross-functionally to design, develop, and integrate IT resiliency processes, programs, and procedures utilizing best practices and industry standard frameworks (e.g. ITIL, COBIT, PMBOK, CMMI).

Key Responsibilities :

  • Work closely with competency area leads to identify action owners and assure testing and adherence to plans
  • Develop and refine resiliency processes and standards to manage, control, protect and assure the hardware & software operations across the organization, throughout all stages of their lifecycle
  • BCP, ITC and DR design, coordination and leadership across service areas and business units
  • Collaborate to develop the roadmap, strategy, process objectives and metrics around ITC / DR / Resiliency
  • Monitor and review the execution of technology resiliency plans, assure the execution of periodic plans
  • Ensure alignment with the overall information technology strategy and coordination with all other IT processes
  • Manage, monitor, review and update all process documentation and implementation instructions
  • Deliver the overall DR procedure & runbook, technology resiliency plans, metrics and reports
  • Collaborate with the ITRM team, GSO and others as appropriate to integrate into audit processes; Assure all resiliency testing in place and up to date prior to any audit; Monitor and review the execution of periodic audits
  • Partner to manage the costs, risks and performance attributes associated with services
  • Responsible for performance management of any direct reports including, creating and maintaining a work environment that promotes client service, teamwork, performance feedback, individual recognition and mutual respect
  • About the team

    Deloitte Technology works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived.

    Enough about us, let’s talk about you

    Required :

  • Bachelor’s Degree in IT, Computer Science, Business or Management
  • At least 7 years experience in a complex business and information systems environment, with a minimum of 5 years experience in IT Business Continuity Planning, Disaster Recovery, and Technology Resiliency
  • Demonstrated technical knowledge in IT support processes and functions
  • Adaptable, and well organized to respond to changing priorities,
  • Well-developed interpersonal, communication and presentation skills
  • Ability to be proactive and work alone as well as part of a larger team (team player)
  • Excellent relationship management skills
  • Analytical and flexible with the ability to rapidly understand unfamiliar and complex concepts
  • The ability to synthesize and visualize complex data
  • Preferred :

  • Masters degree
  • At least10 years experience in a complex business and information systems environment
  • Knowledge of ServiceNow ITSM software
  • ITIL v3 / v4 certification
  • Total Rewards

    The salary range for this position is $85,000 - $156,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

    Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include : $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

    Our promise to our people : Deloitte is where potential comes to life.

    Be yourself, and more.

    We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.

    You shape how we make impact.

    Diverse perspectives and life experiences make us better. Whoever you are and wherever you’re from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute.

    Be the leader you want to be

    Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.

    Have as many careers as you want.

    We are uniquely able to offer you new challenges and roles – and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors.

    Create a job alert for this search

    Enterprise Process Assurance Disaster Recovery Tech Resilience Mgr Deloitte Global Tech • Calgary, AB

    Similar jobs
    Ace Certified Guidewire Policy Developer

    Ace Certified Guidewire Policy Developer

    Coforge • calgary, ab, ca
    Full-time
    Ace Certified Guidewire Policy Developer.Guidewire cloud, Policy, Gosu, REST / SOAP.We at Coforge are hiring Ace Certified Guidewire Policy Developer with the following skillset : .Guidewire PolicyCen...Show more
    Last updated: 16 hours ago • Promoted • New!
    I&T Resilience & Data Governance Lead

    I&T Resilience & Data Governance Lead

    ENMAX Corporation • Calgary
    Full-time
    A leading energy provider in Calgary, AB is seeking an I&T Resiliency and Data Governance Specialist to ensure operational continuity and oversee incident response strategies.The candidate will col...Show more
    Last updated: 1 day ago • Promoted
    Saviynt SME - TechDemocracy

    Saviynt SME - TechDemocracy

    TechDemocracy • calgary, ab, ca
    Full-time
    Lead design and implementation of Saviynt IGA solutions (Lifecycle, Access Requests, Certifications).Integrate Saviynt with HR, AD, Azure AD, and cloud / on-prem applications.Configure workflows, pol...Show more
    Last updated: 10 hours ago • Promoted • New!
    Guidewire Development Lead - PolicyCenter - Techaxis, Inc

    Guidewire Development Lead - PolicyCenter - Techaxis, Inc

    Techaxis, Inc • calgary, ab, ca
    Full-time
    Job Title : Guidewire Development Lead Policy Center.Only, Canadian citizens willing to relocate to the U.Compensation : Base + Bonus + Benefits. Work Authorization : Only Canadian Citizens.Role is bas...Show more
    Last updated: 16 hours ago • Promoted • New!
    Director of Advancement

    Director of Advancement

    Confidential(director of advancement) • airdrie, ab, ca
    Full-time
    International NGO’s fundraising, donor engagement, marketing, communications, and brand efforts to ensure sustainable revenue and long-term mission impact. This role provides strategic leadership ac...Show more
    Last updated: 12 days ago • Promoted
    Enterprise Architect - PeopleToGo Inc.

    Enterprise Architect - PeopleToGo Inc.

    PeopleToGo Inc. • airdrie, ab, ca
    Full-time +1
    Possibility of Extension and Full Time Hire.Remote (Must reside in Calgary).As Insight’s senior-most technical advisor on complex client programs, the Enterprise Architect plays a critical role in ...Show more
    Last updated: 17 days ago • Promoted
    NetSuite Client Director : Lead Deployments & Growth

    NetSuite Client Director : Lead Deployments & Growth

    Spaulding Ridge • Calgary, Toronto
    Full-time
    A leading advisory and IT firm in Calgary is seeking a NetSuite Client Director to lead client engagements and manage a team of consultants. The ideal candidate will have extensive NetSuite expertis...Show more
    Last updated: 20 days ago • Promoted
    Senior Advisor, Climate Resilience

    Senior Advisor, Climate Resilience

    SLR Consulting • Calgary
    Full-time +1
    We are SLR Consulting (Canada), a 800+ team of environmental, engineering and regulatory professionals across 20+ office locations in Canada. Part of the SLR Group of companies, a global sustainabil...Show more
    Last updated: 18 days ago • Promoted
    Disaster Recovery & Data Governance Specialist

    Disaster Recovery & Data Governance Specialist

    ENMAX • Calgary
    Full-time
    A leading utility provider in Alberta is seeking an I&T Resilience and Data Governance Specialist to enhance incident response and disaster recovery practices. The role involves leading workshops, a...Show more
    Last updated: 1 day ago • Promoted
    Senior Organization Change Consultant

    Senior Organization Change Consultant

    BUILD IT • Calgary
    Full-time +2
    Senior Organization Change Consultant.Be among the first 25 applicants.Senior Organization Change Consultant.Get AI-powered advice on this job and more exclusive features.BUILD IT By Design is a fu...Show more
    Last updated: 20 days ago • Promoted
    Environmental Risk Assessment Specialist

    Environmental Risk Assessment Specialist

    Terex Environmental Group • airdrie, AB, ca
    Full-time
    The Company Terex is a leading Canadian environmental consulting firm providing technical guidance for environmental regulatory compliance.T...Show more
    Last updated: 26 days ago • Promoted
    Senior Change Leader : ERP & Digital Transformation

    Senior Change Leader : ERP & Digital Transformation

    Infosys Limited • Calgary
    Full-time
    A leading global consulting firm is looking for a Principal Consultant in Organization Change Management to lead large-scale transformation programs. The ideal candidate will have over 7 years of ex...Show more
    Last updated: 18 days ago • Promoted
    Senior Systems Development Consultant

    Senior Systems Development Consultant

    The Sovereign General Insurance Company • Calgary
    Full-time
    Employment Type : Regular Full-Time.Language : English is required, French is an asset.Additional Information : This / these role(s) is / are currently vacant. At Sovereign Insurance, a wholly owned subsid...Show more
    Last updated: 8 days ago • Promoted
    Senior Consultant, Recovery & Restructuring

    Senior Consultant, Recovery & Restructuring

    Mnp Llp • Calgary
    Full-time
    Senior Consultant, Recovery & Restructuring.Inspirational, innovative and entrepreneurial - this is how we describe our empowered teams. Combine your passion with purpose and join a culture that is ...Show more
    Last updated: 20 days ago • Promoted
    Senior Enterprise Cloud Transformation Architect

    Senior Enterprise Cloud Transformation Architect

    Kyndryl • Calgary
    Full-time
    A leading technology services firm is looking for a Senior Cloud Consultant to lead cloud modernization and transformation initiatives. This role requires deep experience in enterprise-scale cloud a...Show more
    Last updated: 20 days ago • Promoted
    Hybrid Senior Solutions Architect - Cloud & Geospatial

    Hybrid Senior Solutions Architect - Cloud & Geospatial

    Viridiengroup • Calgary
    Full-time
    A technology and data solutions firm in Calgary is seeking a Senior Solutions Architect to lead the design and architecture of enterprise solutions primarily on Azure. The ideal candidate will mento...Show more
    Last updated: 20 days ago • Promoted
    Solutions Consultant

    Solutions Consultant

    ExaCare AI • calgary, ab, ca
    Full-time
    We are a trailblazing health tech company on a mission to revolutionize the nursing home & post acute space.Our innovative AI software is transforming the admissions process and care delivery in th...Show more
    Last updated: 16 hours ago • Promoted • New!
    Senior Consultant, Recovery & Restructuring

    Senior Consultant, Recovery & Restructuring

    MNP • Calgary
    Full-time
    Senior Consultant, Recovery & Restructuring.Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Inspirational, innovative and entrepreneurial - this is ho...Show more
    Last updated: 20 days ago • Promoted