(PTL Canada) Branch Service Manager

Responsibilities

Manage preventative maintenance scheduling, quality, and customer satisfaction - Listen to and resolve customer complaints regarding services, products, or personnel - Hire, train, and evaluate personnel - Assure that each direct report understands the company objectives - Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business - Direct and supervise associates engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services, s such as pumping gasoline for customers - Provide staff with assistance in performing difficult or complicated duties - Plan and prepare work schedules, and assign associates to specific duties - Attend company meetings to exchange product information and coordinate work activities with other departments - Prepare sales and inventory reports for management and budget departments - Formulate pricing policies according to profitability requirements - Other projects and tasks as assigned by supervisor Qualifications :