Senior Renewal Manager
EcovadisToronto, ON, CADescription
Our Renewal team engages with companies to continue the adoption of EcoVadis solutions in order to drive improvement at scale in their value chain sustainability programs.
The Renewal Manager is responsible for owning and driving a large portfolio of contract renewal in an assigned territory for the EcoVadis business. They will craft strategies with internal partners such as Sales and Customer Success to secure every renewal. The focus will be maximizing revenue growth at renewal while minimizing revenue attrition across the portfolio, securing the most favorable contract terms and identifying additional product growth opportunities.
Responsabilites :
Achieve financial and strategic targets to minimize revenue attrition, secure favorable contract terms and identify incremental expansion sales revenue whilst increasing customer trust.
Develop and implement successful negotiation strategies.
Partner with Account Executives and Customer Success to fully understand and develop a clear renewal strategy for customers.
Maintain an accurate forecast of renewals in your territory, identify at-risk renewals, and develop strategies to drive timely closure of renewals.
Work with manager and other internal partners to deliver continuous improvements to the renewal processes.
Qualifications
- 7+ Experience in a Sales, Operations, or Account Management capacity with a focus on fostering strong client relationships.
- Proven success record achieving goals / targets / KPI's in Sales, Operations, Or Account Management.
- Strong objection-handling skills and experience with value-based contract negotiations
- Ability to collaborate with cross functional teams.
- Demonstrated experience with process management, financial competency, and understanding of Salesforce CRM.
- Strong skills in coordination and communication.
- Fluent in English and additional language would be an asset.
Additional Information
Please submit your application with cover letter and resume.
In return for your expertise and energy, we offer :
Can the hiring process be adjusted to suit my needs? Yes. We want everyone going through the hiring process with EcoVadis to feel confident that you are able to demonstrate your full potential. We welcome applications from disabled people, people with long-term health conditions, and neurodiverse candidates. If you need any adjustments, including the provision of interview questions, please let the hiring team know.