Fraud Operations Performance Associate IIAffirm • Ottawa, ON, CA
Fraud Operations Performance Associate II
Affirm • Ottawa, ON, CA
30+ days ago
Job type
- Full-time
Job description3+ years of fraud experience, preferably within fintech 1+ years quality assurance experience, preferably within fintech Demonstrated ability to work independently with leadership and exhibit strong project management skills Strong analytical skills with the capacity to recognize and address fraud trends, issues, and opportunities for improvement Proven track record of identifying and resolving quality issues and driving process improvements Self‑motivated, reliable, and focused on tasks Positive attitude with excellent interpersonal skills and ability to build relationships at all levels Experience with industry‑specific tools and standards, including Salesforce, TLO, TransUnion, LexisNexis, Ekata, Emailage, Looker, Snowflake, Netverify, and Onfido Health care coverage – premiums for all coverage levels for you and your dependents are covered 100% Flexible Spending Wallets – stipends for technology, food, lifestyle, and family expenses Time off – competitive vacation and holiday schedules Employee Stock Purchase Plan – ability to buy shares at a discount Other benefits available
Fraud Operations Performance Associate II
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Our Customer Operations Team is expanding, and we’re seeking a dedicated Fraud Operations Performance Associate II to champion label accuracy and enhance the quality of cases worked.
Responsibilities
- Identify knowledge gaps through analysis and QA
- Collaborate with the Quality Assurance Team and Fraud Operations Leadership to strengthen training and coaching initiatives
- Regularly monitor, evaluate and provide feedback to Fraud Operations Teams on performance
- Document findings and elevate to Leadership when needed
- Stay informed about the latest fraud trends, regulatory changes, and best practices to continuously improve fraud prevention efforts
- Demonstrate punctuality and ensure availability and responsiveness in a remote setting
- Maintain daily expected case volume with an accuracy score of 98%+
Qualifications
Base Pay Grade
Equity Grade
Compensation
Affirm provides a simple and transparent pay structure. Base pay is $55,000–$75,000 per year. Employees may also receive monthly stipends for health, wellness, tech spending, and other benefits, and may be eligible for equity rewards offered by the parent company.
Benefits
Legal & Equal Opportunity
Affirm is proud to offer an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations during the hiring process.
We consider qualified applicants with arrest and conviction records for U.S. positions in Los Angeles or San Francisco pursuant to relevant ordinances.
By submitting your application, you acknowledge that you have read the Global Candidate Privacy Notice and give informed consent to the collection, processing, use, and storage of your personal information as described.
Seniority Level
Associate
Employment Type
Full‑time
Job Function
Management and Manufacturing
Location
Remote – may require occasional office presence in assigned location within country of employment.
#J-18808-Ljbffr
Create a job alert for this search
Associate Performance • Ottawa, ON, CA
Similar jobs
A healthcare organization in Ontario is seeking an experienced Operations Manager to lead the administrative team and ensure quality services for residents and employees.
The role involves overseein...Show more
Operations Associate I - Keurig Dr Pepper Canada.Job Overview : Responsible for all duties necessary to support delivery and technical teams.
The Operations Associate I is an important role to ensure...Show more
Senior Manager, Forensics – Insurance Claims Loss Quantification.Senior Manager, Forensics – Insurance Claims Loss Quantification.
At KPMG, you’ll join a team of diverse and dedicated problem solver...Show more![Head of Agency Operations [419] - ottawa](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobrapido-pms&company_name=Remotivate)
Wayfinder Agency is a fully remote, performance-focused digital marketing agency helping clients grow through high-impact paid media strategies.
We operate with a lean, collaborative team that value...Show more
We are seeking a highly organized and proactive Operations Associate to support our Canadian operations team.This role involves a mix of administrative coordination, compliance tracking, and office...Show more
Desjardins Financial Security Independent Network.Desjardins Financial Security Independent Network (DFSIN) is currently recruiting a permanent, full-time Associate Advisor to join our successful, ...Show more
A career as an Operations Agent at National Bank, you will capitalize on your ability to work in synergy with clients and your colleagues.
In this role, you will support members of your team by carr...Show more
A leading agricultural technology company in Ottawa seeks an Accounts Officer.The role involves managing accounts payable, receivable, and financial reconciliations while ensuring financial data ac...Show more
A leading investment firm in Ottawa is seeking an Operations Manager to oversee daily operations and enhance process efficiencies.
The successful candidate will manage reporting, staff training, and...Show more
A leading automotive service provider is seeking a Field Operations Specialist in Ottawa, Ontario.This role involves assessing franchise operations, ensuring compliance with brand standards, and pr...Show more
A growing SaaS company in Ottawa is looking for a Finance & Operations Specialist to handle bookkeeping, invoicing, HR, and general administrative tasks.
This role requires a proactive individual wi...Show more
A leading defense company in Ottawa is seeking a Security and Information Assurance Associate for a 12-month temporary contract.
The ideal candidate will have over 3 years of experience in security ...Show more
Tangerine is Canada’s leading direct bank.We offer flexible and accessible banking options, innovative products, and award‑winning Client service.
The reason why Tangerine employees come to work eac...Show more
Now we're shaping its future.We're Bird, and we're on a mission to.Our products, services, and people share one common goal : to make cities more livable by empowering people and communi...Show more
We are seeking a talented individual to join our Career team at.Compensation Consultant Associate.This is a great opportunity to work with a premier client base consisting of large complex Canadian...Show more
Une institution financière de développement recherche un(e) Agent(e) de la gestion des risques pour évaluer les propositions de transactions financières.
Ce poste permanent offre un modèle de travai...Show more
A leading compliance consultancy is seeking a Senior Compliance Officer in Ottawa.This role focuses on managing cybersecurity compliance programs and leading audits related to cloud services.The ca...Show more A career as an Associate in the Wealth Management team at National Bank, will give you the opportunity to show your ability to work in synergy with clients and colleagues.In this role, you will hel...Show more
Healthcare Operations Lead : Finance, Staffing & Compliance
Extendicare • Ottawa
Full-time
Last updated: 9 days ago • Promoted
Operations Associate I
Keurig Dr Pepper Canada • Ottawa
Full-time
Last updated: 9 days ago • Promoted
Senior Manager, Forensics – Insurance Claims Loss Quantification
KPMG Canada • Ottawa
Full-time
Last updated: 30+ days ago • Promoted
Head of Agency Operations [419] - ottawa
Remotivate • ottawa, on, ca
Full-time
Last updated: 2 days ago • Promoted
Senior Operations Associate
Computacenter • Ottawa
Full-time
Last updated: 9 days ago • Promoted
Associate Advisor
Desjardins Financial Security Independent Network - Ottawa #118 • Ottawa, ON, Canada
Full-time +1
Last updated: 30+ days ago • Promoted
Senior Operation Agent
National Bank • Ottawa, ON, Canada
Full-time
Last updated: 6 days ago • Promoted
Finance Operations Associate — AP / AR (Hybrid, Ottawa)
Growcer Inc. • Ottawa
Full-time
Last updated: 1 day ago • Promoted
Senior Portfolio Operations & Projects Lead
AGF Investments • Ottawa
Full-time
Last updated: 1 day ago • Promoted
Field Operations Specialist : Franchise Performance
Valvoline Instant Oil Change • Ottawa
Full-time
Last updated: 1 day ago • Promoted
Hybrid Finance & Operations Specialist – SaaS
Provance • Ottawa
Full-time
Last updated: 29 days ago • Promoted
Security & Information Assurance Associate (Contract) - Ottawa
Babcock Canada Inc. • Ottawa
Full-time +1
Last updated: 9 days ago • Promoted
Fraud Detection Analyst, Tangerine Fraud Operations (18-months contract)
Tangerine Bank • Ottawa
Full-time +1
Last updated: 2 days ago • Promoted
Operations Partner - Ottawa, Canada (Contract)
Bird • Ottawa, ON, Canada
Full-time
Last updated: 1 day ago • Promoted
Compensation Consultant Associate
Stryker Corporation • Ottawa
Full-time
Last updated: 1 day ago • Promoted
Principal Risque Crédit – Impact Global (Hybride)
FinDev Canada • Ottawa
Permanent
Last updated: 9 days ago • Promoted
Senior Cybersecurity Compliance Lead - Cloud & Audit
Robertson & Company Ltd. • Ottawa
Full-time
Last updated: 7 days ago • Promoted
Associate
National Bank • Ottawa, ON, Canada
Full-time
Last updated: 6 days ago • Promoted