Work Term : PermanentWork Language : EnglishHours : 35 hours per weekEducation : Secondary (high) school graduation certificateExperience : 7 months to less than 1 yearTasks
- Ensure proper functioning of equipment
- Maintain work records and logs
- Monitor personnel workloads and locations
- Perform general office duties
- Provide customer service
- Assist with maintenance of communications equipment
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Keep track of shipments
- Knowledge of cross border dispatching regulations and practices
- Knowledge of highway trucking and associated rules and regulations
- Maintain vehicle operator work records
- Process and transmit information and instructions to co-ordinate the activities of vehicle operators and crews using dispatching equipment
- Record mileage, fuel use, repairs and other expenses
Computer and technology knowledge
- Dispatch management service software
- Electronic mail
- MS Windows
Work conditions and physical capabilities
- Attention to detail
- Fast-paced environment
- Physically demanding
- Repetitive tasks
- Tight deadlines
- Work under pressure
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Organized
- Reliability
- Team player
Government programs
- Recognized employer
Support for newcomers and refugees
- Participates in a government or community program or initiative that supports newcomers and / or refugees
- Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
- Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
- Supports newcomers and / or refugees with foreign credential recognition
Support for youths
- Participates in a government or community program or initiative that supports youth employment
- Offers mentorship, coaching and / or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
Support for Indigenous people
- Participates in a government or community program or initiative that supports Indigenous people
- Offers mentorship, coaching and / or networking opportunities for Indigenous workers
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers