Quality Engineering Lead

ScotiabankToronto, ON

30+ days ago

Salary

CA$101,719.80–CA$127,218.00 yearly

Job description

Requisition ID : 181807

Tangerine is Canada's leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It's important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

Quality Engineering Team Lead

Reporting to the Senior Manager of Quality Engineering & Testing, the Quality Engineering Team Lead is accountable for the Quality of Tangerine IT Web Channel and is responsible for leading one or more team that will enable and support Tangerine's enterprise transformation into a technology company through the adoption of best-in-class test engineering and quality assurance practices that deliver effective business solutions.

The individual is expected to set team objectives, strategies and coach the team to ensure timely implementation. The role will enable performance, provide guidelines and be a Quality Champion for Tangerine.

Responsibilities include leading, coaching and supervising of tasks and / or testing team, ensuring testing strategy, design, execution, defect management, reporting are executed and delivered in compliance with governing regulations, internal policies and procedures

Is this role right for you?

Responsible for developing the test strategy for new and enhanced Tangerine application and their integration within the existing architecture framework
Oversee the effectiveness, efficiency and quality of all of the testing deliverables across multiple project teams under Web channel.
Actively work with Product Owners, and Scrum Masters to ensure proper velocity is achieved for teams.
Accountability for ensuring the test teams are compliant with Tangerine test methodologies and industry best practices.
Provide thought input for developing & improving test methodologies, tooling & service offering by evaluating new technologies and participating in continuous improvement work sessions that will continue to allow Tangerine Bank to be well positioned in the marketplace
Day-to-day supervision of one or multiple QE team, including overseeing of the following type of testing : Functional Testing (including automation), Integration Testing, Regression Testing, Accessibility Testing, User Acceptance Testing, Production Acceptance Testing and other types of testing as required.
Coach and provide mentorships to testing team members in various areas including business domain, functional testing, automation and non-functional testing while ensuring the test teams are compliant with Tangerine test methodologies and industry best practices.
Manage and lead testing activities for multiple large scale enterprise wide programs / projects for Tangerine that are executed in Waterfall or Agile methodology
Assess the risks associated with the development aspects of each solution / project and define approach for manual versus automation testing and institute change within the team
Risk Management - document testing risks and provide mitigation and contingency plans from testing standpoint.
Drive delivery excellence for 1 or more QE teams under own umbrella by providing governance and continuous improvement, thereby generating high quality outcomes
Lead the QE strategy in project Discovery phase in collaboration with other teams like Development, PMO, Release Management and perform capacity planning for Testing initiatives
Collect strategic, technical and operational test metrics. Analyze current defects and test execution trends and extrapolate data for predictive analysis
Work with people of varied level within QE and / or outside of QE Team including Business / Product, Engineering, PMO, Release Management, Design, etc. to meet key objectives and advocate for quality
Accountable for team's adherence to governance and processes, timely management of any issue or escalation and facilitates overall escalation processes
Manage and review documentation and creating of testing artifacts (e.g., test strategies, plans, estimates, test cases, metrics / dashboard, defects log / report, sign-offs) to ensure artifacts adhere to prescribed standards and audit requirements
Work under the guidance of Sr. Manager / Director and be a participant in discussion with vendors related to testing methodologies, tooling, resources, POCs, etc.

Responsible for consolidated reporting, key metrics and KPI's tracking for Senior Management

Do you have the skills that will enable you to succeed in this role?

Education / Experience University or College Degree or equivalent experience in Computer Science / Engineering 10+ years of solid experience working within SDLC / TDLC 8+ years of solid testing experience within the capacity of Software Quality Engineering Proficient testing background in the Canadian financial services industry

Experience with Mobile and Web technologies

General / Technical Skills Hands on experience with Test Automation using Selenium, Cucumber or similar Proficient within API REST / SOAP testing and experience using related tools, SoapUI, Postman, ReadyAPI, etc. Experience with CI / CD and related tools and techniques; Jenkins / Dockers / Kubernetes an asset In-depth understanding of software development methodologies and practices Good understanding of project management methodologies and practices Demonstrated ability in leading an onsite, offshore resource model Extensive experience test planning and management tooling Expertise in utilizing accessibility tools across web and mobile such as ANDI, AXE, JAWS, Voice Over / TalkBack, NVDA Competent in / working knowledge with various tools including Defect Management Tools, Requirement Management Tools, Test Management and Planning Tools, Web Content Management tools and concepts, Banking systems and their integration

Professional Certification CTFL, ISTQB,CSQA,CSTE - Good to have

Abilities Ability to effectively manage and prioritize multiple tasks / projects Ability to work in a fast paced, demanding and rapidly changing environment Ability to work and collaborate with stakeholders from different departments and organizational levels. Ability to resolve and apply resolutions to address complex business challenges utilizing people, process and technology Able to effectively prioritize team's efforts, follow-up to ensure all aspects of the engagement are addressed and escalate issues appropriately Demonstrated ability to influence and consult while providing thought leadership to stakeholders in solving process and / or technical problems

Attributes Detail oriented Results oriented with strong analytical and problem solving skills Strong impact and influence skills in addition to collaboration and negotiation Excellent verbal and written communication skills Structured, innovative, take-charge individual that is a self-starter requiring minimal supervision

What's in it for you?

Diversity, Equity, Inclusion & Allyship -We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.

Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.

Remote-friendly work environment will provide you with the flexibility to perform at your best.

Upskilling through online courses, cross-functional development opportunities, and tuition assistance.

Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.

Dynamic Office - Fully equipped gym, showers, games room, bowling alley, micro market, free tea & coffee, universal washrooms, wellness rooms, and lots of space for team collaboration.

Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs such as hackathons, contests, cooking with friends, Humans of Digital and much more!

Location(s) : Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.