Senior Technical Project Manager

Molsoft has an office located in Montreal, QC and offers full flexibility to work from the office or 100% remotely. This position is open to bilingual candidates based in either Canada or the United States.

About Molsoft

For Merchants, By Merchants. Molsoft is a Shopify Platinum Partner certified integration and service agency based in Montreal, QC. We provide bespoke commerce solutions, empowering innovative brands and retailers with increased agility & flexibility to unlock growth and disrupt their industry. Our services span Strategy & Consulting, Retail & Unified Commerce, Development & Integrations, Design & Experiences, and Education & Institutions.

About The Role

Technical Project Manager is a hybrid role combining the responsibilities of a Project Manager and Product Owner. The Technical Project Manager oversees a portfolio of client projects, managing the entire lifecycle of e-commerce solutions from vision and planning to execution and go-live. Reporting to the Head of Delivery, this role combines product ownership, project management, and strategic client partnership. The Technical Project Manager drives product success by translating client needs into effective solutions, coordinating cross‑functional teams, and ensuring high‑quality delivery.

What You’ll Do

• Collaborate with clients to define business objectives, vision, and product roadmap, translating these into a clear, managed product backlog and Scope of Work (SOW).
• Work closely with development, design, data, and UX teams to validate the feasibility of proposed solutions, ensuring alignment across disciplines. Act as the central point of contact for client and internal stakeholders, facilitating clear communication and alignment.
• Prioritize backlog items to maximize value and achieve project objectives, acting as a custodian of customer value.
• Prepare detailed briefs, user stories, product requirements, and acceptance criteria, ensuring alignment and clarity across cross‑functional teams.
• Lead the product lifecycle, from initial discovery and planning to development, quality control, and go‑live.
• Lead sprint planning, execution, and review focusing on removing blockers, managing resource updates, and tracking progress using metrics like project tracking sheets and team velocity.
• Maintain project governance documentation, track schedules, assess risks and dependencies, and coordinate with teams for efficient workflow.
• Perform quality control, including usability testing, to ensure high product performance standards. Maintain and update documentation for each project, including technical specifications, and client‑facing resources, to support the clarity and alignment of deliverables.
• Oversee project reporting and budget adherence, reviewing work logs against estimates and highlighting potential budget overages.
• Manage all client communications related to projects, including weekly calls.
• Facilitate internal team ceremonies, such as planning sessions, and daily stand‑ups, while driving continuous process improvement.

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