Commercial Insurance Account Administrator

Join a dynamic team of insurance professionals as a Commercial Insurance Account Administrator and play a pivotal role in managing complex certificates and supporting client needs. This is your chance to work with a passionate group that values expertise, relationships, and delivering top-notch service across Canada. You will be part of a fast-growing environment that recognizes your skills and dedication.

Benefits & Perks

• Flexible work hours with hybrid work option, office based in Calgary
• Opportunity to work in a collaborative, supportive team focused on professional growth
• Competitive compensation package
• Engagement in a diverse portfolio of complex insurance cases
• Work across all Canadian accounts, gaining broad industry exposure

Responsibilities

• Administer the certificate framework for all clients, including preparing certificates, slips, and proofs
• Analyze underwriter approvals and collaborate with insurer contacts validate documentation
• Review insurer documentation for correctness, liaise on changes, and process updates promptly
• Monitor and follow-up on outstanding items with clients, insurers, and internal teams
• Utilize EPIC and MS Office to ensure proper documentation and data entry
• Assist the team and support special projects as needed, including outside normal hours

Qualifications

• Must have valid AIC broker license and EPIC experience
• Strong analytical and problem-solving skills with a keen attention to detail
• Previous experience in the insurance industry, handling complex risks preferred
• Excellent interpersonal and communication skills to interact with clients and insurers
• Organizational skills to manage multiple requests efficiently
• Self-motivated, proactive, and customer-focused mindset
• High integrity, dependability, and ability to adapt to evolving priorities

At Aplin — together with our brands CompuStaff and Impact Recruitment — we connect great people with great organizations across North America. We believe diverse teams build stronger companies, and we welcome applicants from all backgrounds, experiences, and perspectives. We use AI tools to assist in a fair and efficient matching process, helping our recruiters connect the right people with the right opportunities. To be considered, applicants must be legally entitled to work in Canada, including holding any required permits. Our recruitment services are always free for job seekers.