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Field Service Technician ‍

Field Service Technician ‍

InsortNew Brunswick, Canada
4 days ago
Salary
CA$70,000.00–CA$80,000.00 yearly
Job type
  • Full-time
Job description

Join Insort – Shaping the Future of Food Safety and Quality!

Insort is a global leader in developing and manufacturing highly innovative, sensor-based sorting and monitoring equipment for the food processing industry. Our cutting-edge technology enables food processors to achieve new levels of safety, quality, and efficiency. Headquartered in Austria, with a U.S. sales and service subsidiary in Turlock, California, we are rapidly growing our presence across North America.

To support our expansion, we are looking for a

Field Service Technician

based in Prince Edward Island or New Brunswick , Canada to join our North American team.

Your Start at Insort :

Following a comprehensive training period on our machines and technologies, both in-house and at customer sites, you will play a key role in the commissioning, servicing, and support of our sensor-based sorting solutions.

About the JOB :

  • Installation & Commissioning : Independently install and set up Insort’s advanced sorting and monitoring equipment at customer facilities.
  • Service & Maintenance : Perform routine maintenance, upgrades, retrofits, and repairs on existing systems to ensure optimal performance.
  • Customer Training & Support : Conduct operator and maintenance training sessions and provide technical guidance to customers.
  • Diagnostics & Troubleshooting : Analyse and resolve issues related to mechanics, sensors, electronics, and software, in close collaboration with internal technical teams.
  • Technical Documentation : Prepare detailed commissioning, service, and performance evaluation reports.
  • Field Insights & Feedback : Provide technical input on new developments and relay feedback on existing equipment to improve product performance.
  • Remote Support : Assist customers with troubleshooting and problem resolution via remote support when not on-site.

About YOU :

  • Education : Technical diploma, college, or university degree in electrical engineering, mechatronics, or a related field is an asset.
  • Technical Expertise : Background in equipment manufacturing, field service, optical sorting, or food processing.
  • Hands-on Skills : Experience reading electrical schematics and troubleshooting electrical and mechanical systems.
  • IT Knowledge : Strong understanding of IT connectivity, remote diagnostics, and software troubleshooting.
  • Communication : Excellent written and verbal communication skills, with the ability to train and support customers effectively.
  • Work Ethic : Independent, structured, and solution-oriented with high-quality standards.
  • Team Player : Works well independently and collaboratively, sharing knowledge and best practices.
  • Travel Flexibility : Willingness to travel 40-50% across North America, with occasional trips to Europe for training.

    • Our OFFER :

  • Exciting & Dynamic Work : Be part of an innovative, fast-growing company shaping the future of the food industry.
  • Cutting-Edge sustainable Technology : Work with high-tech sensor-based sorting solutions.
  • Comprehensive Training : Extensive onboarding and continuous learning opportunities.
  • Career Growth : Strong emphasis on personal and professional development.
  • Global Perspective : Work with international teams and travel across North America and Europe.
  • Excellent Benefits : Medical, dental, and vision plans, as well as per diem allowances for travel.

    • Additional Details :

    Work Schedule : 40 hours per week, Monday-Friday, with flexible hours typically between 6 : 00 AM and 6 : 00 PM. Overtime and occasional weekend work will be required, depending on the work schedule and service demand.

    Compensation : Competitive salary of $70,000–$80,000 per year (base salary) plus overtime.

    Remote work : This is a remote work position. Work from your home office to support our North American Customers remotely on non-travel days.

    Vacation Time : 15 days of paid vacation (3 weeks).

    Interested?

    Join us and become a key part of our innovative team driving advancements in food safety and quality. We look forward to your application!

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    Field Service Technician • New Brunswick, Canada