Case Manager

Closing: Posting will remain open until filled

Term: Full Time (35 hours per week)

Salary Range: $54,800- $64,400

Our Vision is “to lead the design, development, and delivery of sustainable and culturally appropriate housing that promotes excellence in the Indigenous community and organizational infrastructures.”

We are currently seeking a Mkaana’aa wii-giiwe’aad Case Manager for our office located in Timmins, Ontario.

Reporting to the Resilience Coach/Supervisor, the successful applicant will be an integral member of the Mkaana’aa wii-giiwe’aad – “Finding their way Home” program team responsible for providing case management services to individuals experiencing homelessness. As part of the team, you will address important social issues with passion, creativity, and flexibility. You will also be responsible for assisting OAHS in delivering an Indigenous approach and ensuring culturally appropriate referrals are made to local community agencies that offer Indigenous-based programs, such as the Métis Nation of Ontario, Indigenous Friendship Centers, and Ontario Native Women’s Association. The successful candidate will be a goal-oriented, organized, enthusiastic individual who understands and appreciates how safe, affordable housing contributes to the quality of life and serves as a stable foundation.

Ontario Aboriginal Housing Services welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Ontario Aboriginal Housing Services also welcomes and supports diversity including those who identify as 2SLGBTQQNBIA+.

In meeting the objectives and vision of the organization, preference will be given to qualified individuals of First Nation, Métis, or Inuit ancestry, and are asked to self-identify on their cover letter.

Please note that you are encouraged to apply early as interviews will be scheduled as applications are received.

We thank all candidates who choose to apply, however, only those selected for an interview will be contacted.

Compensation

In return for your ongoing excellent performance, strong work ethic, and commitment to our vision, mission, values, strategic plan, and the people we serve, Ontario Aboriginal Housing Services offers a comprehensive compensation package. This comprehensive compensation package includes:

• Challenging and fulfilling work; an inclusive and supportive team; and a work environment steeped in and guided by Indigenous culture;
• Comprehensive medical & dental benefits + company vehicles available for some fieldwork;
• $2000 Health Spending Account + $2000 Wellness Spending Account per employee;
• Company matched RRSP Program;
• Additional paid holidays (in addition to statutory holidays) include Family Day, Easter Monday, National Indigenous Peoples Day, Civic Holiday, Indigenous Veterans Day, and Louis Riel Day;
• Opportunity for cultural, educational, and other approved leaves;
• Supported training opportunities for personal and professional development while reciprocally enhancing organizational capacity;
• A competitive salary in the pay band B6- $54,800- $64,400;

Duties and Responsibilities

Duties and responsibilities will include, but not be limited to the following:

• Support the OAHS mission and vision and make significant contributions to the achievement of the corporate strategic plan;
• Contribute to the success of the Mkaana’aa wii-giiwe’aad Program;
• Assist with the delivery of the Mkaana’aa wii-giiwe’aad Program according to specified policies, procedures and program guidelines;
• Provide outreach and intensive case management services to individuals experiencing homelessness;
• Identify the target population, perform screening assessments, make appropriate referrals and provide linkage to primary care, mental health, and all other social services that are required;
• Develop, implement and revise individual case plans (Journey Plans) and monitor individual progress toward goals;
• Advocate on individual’s behalf when necessary;
• Facilitate development of life skills, social inclusion, engagement and traditional wellness;
• Collect quantitative and qualitative data and submit monthly reports;
• Build positive relationships with individuals and support their personal development;
• Work with traditional resource people and Elders to provide traditional wellness/healing;
• Participate in weekly team meetings;
• Contribute to the development and implementation of plans to reduce and eliminate arrears;
• Complete data entry and provide monthly data reports as required;
• Maintain appointment calendars, coordinate schedules, assist with staff meetings, teleconferences, seminars and/or training sessions;
• Prepare correspondence including reports, spreadsheets, graphics, presentations, emails and letters as required;
• Provide routine program information as required;
• Escort individuals to hospital, medical appointments, court, treatment, etc.;
• Carry out home visits with individuals;
• Work in collaboration with the team, including Case Managers, Research Coordinator, and Supervisor, as well as with other OAHS departments;
• Other duties as required.

Qualifications and Skills

• Knowledge of and an appreciation for Indigenous cultures and demonstrated values that focus on assisting people;
• Degree or Diploma/Certification in Human Services or a combination of education and relevant experience;
• Previous experience working with people experiencing homelessness or who have challenges in obtaining and maintaining housing, within diverse communities;
• Demonstrated crisis intervention, counselling, conflict resolution, and advocacy skills;
• Strong writing skills as applied to social assistance appeals, business letters, etc.;
• Knowledge of the political, structural and sociological reasons for homelessness and poverty;
• Ability to work with all levels of professionals in community agencies and government offices;
• Ability to collaborate with individuals, tenant groups, agencies and other organizations working towards social change;
• Demonstrated ability to work independently within a highly motivated, professional and results-oriented team;
• Working knowledge of MS Word, Excel, and PowerPoint. Experience with MS Publisher, databases, accounting systems, and project management software will be considered an asset;
• Strong background and understanding of Indigenous history, cultures, and homelessness;
• Knowledge of Social Housing Act, 2011 and Housing Services Act, 2011 considered an asset.

Conditions of Employment

• Ability to travel as required;
• Must reside within the province of Ontario;
• Ability to work varying hours/days, if required;
• Valid CPIC clearance (Criminal Records check) and Vulnerable Sector Search (VSS) required;
• Safe driving record (3-year Driver record search);
• Full use of a safe, reliable vehicle.