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Strategic WFM Coordinator — Call Center Analytics
Strategic WFM Coordinator — Call Center AnalyticsRogers Communications, Inc. • Toronto, ON, CA
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Strategic WFM Coordinator — Call Center Analytics

Strategic WFM Coordinator — Call Center Analytics

Rogers Communications, Inc. • Toronto, ON, CA
30+ days ago
Job type
  • Full-time
Job description

A leading telecommunications company is seeking a Workforce Management Coordinator for its Toronto office. The role involves coordinating schedules, assisting with team performance metrics, and strategic planning to enhance workforce productivity. Ideal candidates will have at least 2 years of customer service experience in financial services, exceptional organizational and time management skills, and the ability to adapt in fast-paced environments. This is a full-time position with onsite requirements starting in 2026.

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Strategic WFM Coordinator Call Center Analytics • Toronto, ON, CA

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