Audience Research Coordinator

Why your role matters

UNSWs Marketing & Digital Experience (M&DX) portfolio aims to elevate the universitys global brand sharpen brand distinctiveness and highlight UNSWs expertise aligned with its Progress for All strategic plan.

Within the Division of Education and Student Experience this role supports the goal of making UNSW the top choice for local and international students. The Audience Research Coordinator enhances understanding of UNSWs diverse audiences focusing on future students.

Specific accountabilities for this role include :

• Participate fully within the Data and Insight Centre of Excellence contributing to providing a respected and valued service.
• Assist in the development and maintenance of dashboards and reports (Power BI Adobe Analytics) to track performance.
• Coordinate the collection consolidation and maintenance of audience data from various internal systems and platforms.
• Lead the integration of future student data with broader audience datasets to support segmentation and targeting strategies.
• Assist in conducting primary and secondary research (conducting desk research data visualisation and insight generation)

About You :

• Tertiary qualifications in marketing social sciences data analytics or a related field.
• Demonstrated Experience with dashboarding tools (e.g. Power BI Tableau Google Data Studio).
• Strong proficiency in Excel and Powerpoint.
• Familiarity with coding (e.g. basic SQL Python or R) for data extraction and automation tasks.
• Experience in audience management and working with CRM tools advantageous
• AI Prompt engineering skills
• Strong written communication skills.
• Curious and critical mindset.
• Ability to manage multiple projects and collaborate across teams whilst working efficiently in a dynamic and faced-paced environment
• Willingness to comply with Universitys data governance and privacy policies and identify any challenges or risks as they become apparent.

For further details on role responsibilities and skills & experience required refer to the position description found under the positionlisting on

Benefits and Culture :

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world.

Our benefits include :

• Flexible working options.
• Career development opportunities.
• 17% Superannuation contributions and additional leave loading payments.
• Additional 3 days of leave over Christmas period.
• Discounts and entitlements (retail education fitness).

For further details on the benefits please visit to Apply : Submit your CV & cover letter addressing the key selection criteria (no more than 2 pages) before Monday 10th November 11.55pm TBC. Please note : Sponsorship is not available for this role valid Australian working rights are required on application.

Job queries contact : Anne de Voronine (applications to the address cannot be accepted please apply online)

UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.

Required Experience :

IC

Key Skills

Laboratory Experience,Spss,Data Collection,DNA Isolation,Stata,Biochemistry,Qualitative Research Interviewing,Research Experience,Statistical Software,Molecular Biology,Research Laboratory Experience,Western Blot

Experience : years

Vacancy : 1