Operations Coordinator

Sonepar • Brampton, ON, CA, L6S 6B6

16 days ago

Job type

Full-time

Job description

About Sonepar

Sonepar is an independent family-owned company standing as the world leader in B-to-B distribution of electrical equipment, solutions, and services . In 2023, Sonepar achieved sales of €33.3 billion. Present in 40 countries with a dense network of brands, the Group is leading an ambitious transformation to make its customers’ lives easier providing them with an omnichannel experience and sustainable solutions in the building, industry, and energy markets. At the core of this evolution is an omnichannel blueprint, meticulously crafted and brought to life by a robust digital task force of 300 specialists, further bolstered by an additional 70 champions in our operating companies.

Sonepar’s 45 000 associates are committed to accelerating the world’s electrification and driven by a shared Purpose : Powering Progress for Future Generations.

We believe that the power of connection extends beyond business interactions – it's about creating a sustainable legacy for future generations and ensuring that our impact on the planet is both meaningful and positive.

We are seeking an organized and proactive Operations Coordinator to ensure all orders are released on time, support communication between Operations, Purchasing, Sales, Drivers, and 3rd‑party partners, and help maintain smooth workflow across the CDC. This role is key to ensuring timely order processing, delivery coordination, and issue resolution.

Key Responsibilities

Order Processing & Workflow Coordination

Drop all CDC orders promptly and accurately.
Monitor order volume (“cuts on the floor”) and notify the CDC Manager when capacity is reached.
Review the Open Pick Report daily and follow up on discrepancies.
Ensure pickup orders, same‑day rush orders, and branch transfers are dropped on time.
Review WT line counts and work with Purchasing to avoid exceeding daily limits.
Confirm that transfers are correctly managed as lotted or non‑lotted items.

Issue Resolution & Communication

Re‑allocate orders to optimal lots using SX and TWL when errors are identified.

Serve as the first point of contact for driver‑related issues (missing info, unreachable contacts, etc.).

Provide ETA updates for sales orders when requested by the Sales team.

Collaborate with 3rd‑party partners to resolve delivery issues or changes.

Assist in answering Ontario CDC emails and support general problem‑solving.

Operational Support

Support the Operations Supervisor in investigating inventory issues.

Cover Ops Coordinator responsibilities during periods of absence.

Assist with printing and managing all label inventory.

Perform additional tasks as required to support CDC operations.

Continuous Improvement

Identify opportunities to streamline workflows and improve accuracy and efficiency.

Qualifications

Strong organizational and multitasking skills.

Experience in warehouse, logistics, or order management is an asset.

Comfortable working with systems such as SX, TWL, or similar tools.

Excellent communication and problem‑solving abilities.

Able to work collaboratively with Operations, Purchasing, Sales, Drivers, and partners.

We are interested in knowing you more. Start an exciting new career and enjoy many employee benefits by applying online. Sonepar HQ is thankful for your interest in joining the team, only individuals selected for interview will be contacted.

More information on Sonepar :

Website :

Twitter :

Check out Sonepar on Facebook!

To apply, you must use a computer and one of the following browsers : Safari, Chrome, Mozilla Firefox or even EDGE.

Create a job alert for this search

Operations Coordinator • Brampton, ON, CA, L6S 6B6