Logistics Coordinator

About mSupply TM

mSupply is North Americas leading distributor of OEM repair parts and equipment serving professionals in the appliance HVAC plumbing commercial kitchen and pool / spa industries. Headquartered in St. Louis MO mSupply is a multi-billion-dollar enterprise offering an extensive product range industry expertise and seamless service. With more than 2000 associates across the U.S. and Canada mSupplys family of brands delivers with speed reliability and precision through its branches distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. For more information visit .

About Marks Supply

Since 1962 Marks Supply has provided top-quality HVAC hydronics PVF and plumbing products to customers in Ontario with a level of service recognized throughout the industry as exceptional. From OEM equipment to replacement parts to value-added support Marks carries trusted brands such as American Standard and Ameristar. For more information visit .

Job Summary

We are seeking a highly organized and proactive Logistics Coordinator to join our dynamic team and manage daily delivery operations in a fast-paced environment. This role is responsible for efficient order routing handling last-minute changes and ensuring clear communication between drivers sales staff and customers. The ideal candidate is a resourceful problem-solver who thrives under pressure and is committed to upholding our high standard of customer service.

Duties & Responsibilities

Daily Routing & Order Management

• Review and process cross-dock and unrouted orders from the shipping department each morning route all orders in Descartes and handle manual entries from trackers or emails.
• Coordinate with sales writers for same-day or out-of-GTA shipments; upload will-call and same-day orders; organize second runs to complete daily deliveries.
• Act as first point of contact for driver call-outs; create contingency plans and communicate route changes pickups and special instructions to drivers.
• Report issues delays or driver problems to sales writers; proactively inform customers of late deliveries; maintain ongoing communication with team members and coordinators.
• Manage Boon Truck requests cross-dock trackers from other branches and next-day Boom Truck orders in Descartes.
• Confirm courier bookings when company trucks are unavailable; log daily issues and submit end-of-shift summary reports.
• Monitor delivery progress update ETAs hourly and notify sales writers of delays through trackers.

Qualifications

Physical Demands & Work Environment

This position may require up to 44 hours per week in a fast-paced office environment.

What We Offer :

We care about your well-being from day one. Heres a snapshot of the benefits we provide :

mSupply is an equal opportunity employer. We are committed to providing accommodation for people with disabilities. If you require accommodation during the application process please contact

Required Experience :

IC

Key Skills

Shipping & Receiving,Inventory Control,Data Entry,AS400,Transportation Management Systems,EDI,Microsoft Outlook,Warehouse Experience,Office Experience,Dispatching,Microsoft Excel,Logistics

Employment Type : Full Time

Experience : years

Vacancy : 1