Health Facility Attendant I

Requisition ID :   45359

Organization

Located on the traditional, ancestral and unceded lands of the xʷməθkʷəy̓əm (Musqueam Indian Band), Sḵwx̱wú7mesh Úxwumixw (Squamish Nation), and səlilwətaɬ (Tsleil-Waututh Nation), Vancouver has a commitment to becoming a City of Reconciliation. Vancouver consistently ranks as one of the world’s most liveable and environmentally sustainable cities. Named among Canada's Top 100 Employers, BC's Top Employers, and Canada's Greenest Employers, the City of Vancouver seeks colleagues who can help shape and embody our core commitments to sustainability, reconciliation, equity and outstanding quality of life for all residents.

Consider joining our committed team of staff and being part of an innovative, inclusive and engaging workplace.  Working at the City of Vancouver and within the public service can be a rewarding career where you play a key role in ensuring impartial and equitable access to services, upholding ethical governance, and addressing the needs of citizens with integrity and dedication.

Main Purpose & Function

The Health Facility Attendant assists in the oversight and operation of the Gathering Place Health Centre. This position ensures that patrons are able to access personal hygiene programs and services in a safe, welcoming and respectful manner. This position involves personal care and manual work including delousing, laundry and shower services, first aid, monitoring and distributing donations, routine cleaning of equipment and work area, maintaining daily usage stats, and making client referrals where appropriate. This position also oversees the work of volunteers under the guidance and support of the volunteer program staff.

The Health Attendant will support a 7 day a week, 8 hours a day operations and must be available for morning, afternoon, evening, and weekend shifts, as required. Candidates must be available to work a minimum of 1 day per week and 9 hours per week (these are not guaranteed hours). Schedule may be subject to change due to facility requirements and in accordance with the Collective Agreement.

Specific Duties and Responsibilities

• Maintain a safe, healthy, and positive environment for staff, volunteers, patrons, and community members to access health and hygiene services.
• Working tactfully and compassionately with individuals who may be drug / alcohol addicted and / or isolated through poverty, homelessness, mental illness, or other factors of social exclusion.
• Ensuring all equipment in the department is in clean, safe operating condition and reporting any need for repair to the Health Centre Coordinator.
• Supervising and providing guidance, support, direction, and coaching to volunteers in the delivery of basic health related services including laundry, showers, management of free clothing donations and haircuts.
• Monitoring patron behavior and ensuring that Centre rules and standards of behavior are being observed and report to security as needed.
• Providing encouragement and support to volunteers and patrons in need and working with individuals in modifying behavior to Centre standards.
• Establishing and maintaining positive relationships and appropriate professional boundaries with staff, volunteers, and community members.
• Dealing tactfully with difficult issues and handling (or directing to the Health Facility Coordinator) complaints from volunteers / staff / and patrons concerning the Health Services in the Centre.
• Assessing clients for lice, scabies, and bedbugs etc; providing accurate information to clients regarding necessary procedure to address their treatment needs and coordinates or administers lice and scabies treatments when appropriate.
• Administering basic first aid and maintaining applicable records.
• Perform laundry and shower duties,
• Clean and replenish supplies in showers, laundry room and office area.
• Maintain daily services stats.
• Make referrals to community agencies as needed.
• Other duties / responsibilities as assigned.

Qualifications

Education and Experience :

Knowledge, Skills and Abilities :

Record Checks :

Business Unit / Department : Arts, Culture and Community Services (1200)

Affiliation : CUPE 15 Non Pks

Employment Type : Auxiliary / Casual

Position Start Date :   April, 2026

Salary Information : Pay Grade GR-014 : $29.95 to $35.09 per hour

Application Close : February 16, 2026

At the City of Vancouver, we are committed to recruiting a diverse workforce that represents the community we so proudly serve. Indigenous peoples, people of colour, 2SLGBTQ+ persons including all genders and persons with disabilities are encouraged to apply.  Accommodations will be provided upon request during the selection process.   Learn more about our commitment to diversity and inclusion .

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Once you start your application you can save your work and leave the applications page, however please remember to submit your profile to the specific job requisition before the posting closing date.

In addition to uploading your cover letter and resume, part of the application process may include answering application questions related to the preferred requirements of the role which may take approx. 5-10 minutes. Cover letters should express interest and highlight additional information relevant to the position and resumes should include a summary of skills and experience related to the position.