IT Support Technician (CT)

IT Support Technician (CT)City : VancouverProvince : British ColumbiaAbout the CompanyJoin a dynamic company operating in the food production sector. Recognized as a leader in its field, this manufacturer of consumer goods offers a stimulating and team-oriented work environment.Job SummaryReporting to the IT Services Manager, the IT Support Technician will provide first-level technical support to internal users. Your responsibilities will include troubleshooting computer problems, maintaining computer equipment, and managing incidents.ResponsibilitiesEnsure the proper functioning of technological infrastructures.Manage user incidents and requests, while respecting service levels.Install, configure and update software and applications.Install and maintain computer equipment (computers, printers, etc.).Carry out the reorganization of computer equipment.Document installation procedures.Diagnose, prioritize and resolve IT problems.Participate in a 24 / 7 support rotation.Assist the main network administrator.QualificationsCollege diploma in computer science or equivalent.Minimum of one (1) year of experience in user support.Knowledge of Windows Server environments, Windows operating systems, virtualization tools and office software.Knowledge of computer networks and Cisco equipment.Bilingualism (French and English) is an asset.

• BenefitsCompetitive salary and benefits.Dynamic and collaborative work environment.Professional development opportunities.If you are a motivated person with a passion for information technology, and you want to join a growing company, we encourage you to apply!
• Our client has offices in various provinces and requires collaboration with French-speaking individuals. Therefore, bilingualism is ideal for this role to ensure effective communication and teamwork across different locations.#Totemtech