Education : Secondary (high) school graduation certificate
Experience : 7 months to less than 1 year
Tasks
Advise clients on advertising or sales promotion strategies
Answer written and oral inquiries
Assist in the preparation of brochures, reports, newsletters and other material
Co-ordinate special publicity events and promotions
Conduct public opinion and attitude surveys
Address customers' complaints or concerns
Answer inquiries and provide information to customers
Maintain records and statistics
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.