Administrative Support Agent, class II

Overview

Job Description

Deadline to apply : February 17, 2026

Under the direct supervision of the campus store manager, the employee performs duties related to the cash and to receiving / shipping merchandise. The employee processes retail sales & cash register transactions, sells floor merchandise and / or assists customers with purchases, orders and / or deliveries as required. Restocks shelves and maintains merchandising and visual display standards. Implements stock control and security procedures and maintains appropriate records. The employee also verifies merchandise and organizes its distribution, prepares related documents and maintains storage areas.

Duties and Responsibilities

CASHIER DUTIES AND RESPONSIBILITIES :

• Greets customers in a timely, professional and personable manner
• Operates computerized cash register to conduct sales transactions; handles cash, and makes change as required
• Sells merchandise, advises customers, answers questions on merchandise price, features and / or on fees and services
• Prepares routine daily reports such as sales, web orders, credit card receipts
• Receives, sorts, shelves, labels, replenishes, and rotates stock, and displays merchandise in accordance with established policies and procedures
• Ensures that stock levels and displays are in accordance with established standard
• Monitors and maintains the condition and safekeeping of merchandise and maintains a neat, clean and well merchandised store
• Informs buyers of the customer needs and desires
• Oversees the processing of routine returns
• Cash register reconciliation, daily bank deposits and miscellaneous routine reports
• Monitors store inventory and reports low stock to buyers
• Cleans shelves, counters, and tables to maintain a tidy environment
• Watches for and recognizes security risks and thefts, and knows how to prevent or handle these situations
• Assists with ordering of sundries, pre-paid gift cards, giftware and seasonal items
• Assists with assembly of course material kits and with special orders
• Assists with training temporary employees for the cash and web orders
• Fulfils and processes web orders
• Assists staff with orders and gift wrapping
• Assists students to troubleshoot with e-texts
• Performs other related tasks, as may be assigned

RECEIVER DUTIES AND RESPONSIBILITIES :

Education

To have a secondary school diploma (DES) or a diploma of vocational studies (DEP) or have a diploma or an attestation of studies which is recognized as equivalent by the competent authority.

Specific Requirements

Required Tests

Testing may be required to demonstrate knowledge of :

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