Head of Franchise Operations

Job Title : Head of Franchise Operations

Location : We are based in Toronto, Canada, with a global franchise network. This role offers flexibility and can be performed remotely or in a hybrid capacity.

About Clear Summit Group : Clear Summit Group is a dynamic portfolio company specializing in the growth and success of emerging franchise brands. Our ecosystem of expertise and capital helps franchise businesses reach their full potential. We are committed to fostering a collaborative and innovative environment that empowers brands to achieve unprecedented growth.

Job Overview : We are seeking a highly motivated and experienced Head of Franchise Operations to join our team. In this senior operations role, you will be responsible for overseeing the operational success of our franchise network, ensuring that franchisees are supported, systems are optimized, and growth targets are met. This role is perfect for a candidate who thrives in a fast-paced, entrepreneurial environment and has a passion for scaling franchise operations.

Key Responsibilities :

• Lead and oversee the day-to-day operations of the franchise network, ensuring consistency, quality, and efficiency across all locations.
• Develop and implement operational strategies to drive franchise growth, profitability, and compliance with brand standards.
• Provide leadership and support to franchisees, including training, coaching, and troubleshooting operational challenges.
• Collaborate with cross-functional teams (marketing, finance, legal) to ensure alignment with overall business objectives.
• Monitor and analyze key performance metrics, making data-driven decisions to optimize operational efficiency.
• Identify and implement best practices across the franchise network, fostering a culture of continuous improvement.
• Serve as the primary point of contact for franchisees, addressing concerns and facilitating communication between franchisees and the corporate team.
• Lead initiatives to enhance franchisee satisfaction, retention, and success.

Qualifications :

Why Join Us? At Clear Summit Group, we offer a unique opportunity to play a pivotal role in shaping the future of our emerging franchise brands. You will work with a team of passionate professionals dedicated to driving growth and innovation in the franchising industry. We provide a supportive environment where you can thrive and make a meaningful impact.

Benefits :

Equal Opportunity Statement : Clear Summit Group is an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals, irrespective of their background. We thank all applicants for their interest, but only those selected for an interview will be contacted.

How to Apply : Interested candidates should submit their resume and a cover letter detailing their relevant experience and why they are the perfect fit for this role to dubeme@clearsummitgroup.com