Director, Product Management

Company Description

At Sectigo, we align around our mission and pride ourselves in helping thousands of customers sleep better at night.

Sectigo is the most innovative provider of certificate lifecycle management (CLM), delivering comprehensive solutions that secure human and machine identities for the world’s largest brands. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across all certificate authorities (CAs) to simplify and improve security protocols within the enterprise. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers and two decades of delivering unparalleled digital trust.

“When people think Online trust management, they think Sectigo because we offer our customers unparalleled peace of mind.”

How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.

Job Description

We are looking for a seasoned Product Management leader to run our public and private certificate business. This leader must be capable of leading and partnering with cross-functional teams including Product Marketing, Sales, UX Design, Engineering, and Operations. This leader must have experience in Public Key Infrastructure (PKI) and the role of Certificate Authorities (CAs) . The Director, Product Management role is a highly visible role that works with senior leaders across the business to deliver impactful business results. We’re looking for people who love solving hard problems and creating truly innovated solutions.

This is a full-time position, working in a hybrid model, and reporting to our Ottawa office at least 3-4 days a week.

Here are the core functions, responsibilities, and expectations for this role:

• Achieves revenue and market share targets defined in financial plans for the product line.
• Build the product vision, strategy, and roadmap that aligns with the overall company strategy.
• Manage a team of world-class product managers, providing guidance and direction to deliver the product vision and strategy.
• Stays current with industry and market trends and the competitive landscape.
• Serve as the product subject matter expert. Responsibilities include representing the solution in the marketplace, support of internal sales messaging/training and engaging in customer conversations as needed.
• Analyze the market and engage with customers to identify opportunities to evolve the product offering and innovate in support of business growth and retention goals.
• Define product pricing and positioning to maximize sales and revenue opportunities.
• Define solution value propositions and collaborate with product marketing to deploy into the market with consideration of white papers, brochures, social media, web pages, online events and more.
• Additional tasks associated with this position may be assigned in response to company initiatives and business needs.

Qualifications

Education:

• Bachelor’s degree in computer science or related field is strongly recommended. Advanced degree (e.g. MBA) is preferred.

Experience:

• 5+ years of experience in Public Key Infrastructure and Certificate Authority solutions is required.
• 7+ years of experience in a management role is strongly preferred.
• 5+ years of experience in product management of encryption and SaaS solutions is strongly preferred.

Ideal Candidate Profiles, Talents, and Desired Qualifications:

• Proven experience working and delivering global SaaS solutions to customers.
• Excellent communication and presentation skills, with the ability to engage and inspire learners at all levels.
• Experience working in a fast-paced, dynamic environment; ability to adapt to change and manage multiple priorities effectively.
• Love solving hard problems and creating truly innovated products.
• Demonstrated leadership and project management skills, with the ability to drive initiatives from concept to execution.

Additional Information

All your information will be kept confidential according to EEO guidelines. To provide the best possible hiring experience, Sectigo may incorporate GenAI applications as part of our application and interview process based on our Generative Artificial Intelligence Policy.

Global team. Global reach. Global impact.

At Sectigo, we believe doing good is good business. Our strength and our success come from our team of passionate, engaged individuals who make a difference, both locally and globally. Our commitment to engagement is rooted in an unconditionally inclusive workforce, embodying our unique perspectives, heritages, and backgrounds, all as diverse as the experiences of each Sectigo employee. Importantly, we strive to be recognized not only as the CLM leader but also for our intentional efforts to promote employees into the roles that most challenge and excite them, into experiences that allow them to grow their interests as we grow the business. We are committed to bringing a little bit of fun and a whole lot of happiness into everything we do so that our work – and our team members – reflect the positive outcomes we deliver to our customers every day.