Job Description
In this role you will :
- Provide day to day supervision of the work in the distribution center
- Ensure your all Associates are trained to meet the work demands of the distribution center
- Responsible for all aspects of performance management, staffing, training and development of their assigned workforce
- Coach and develop Associates to meet organizational objectives and personal goals
- Handle all administrative duties for all hourly Associates (vacation request, personal day, PIP’s etc.)
- Manage overall department process such as debriefing processes, transfers and fleet (5 ton trucks) as required
- Work closely in supporting other supervisors and overall delivery operations
- Supervise home delivery, inbound / outbound receiving, and order picking
- Run reports, route delivery trucks, handle store transfers & building manifests
- Provide customer service and support to customers, sales and delivery teams by responding to store e-mails and incoming telephone calls
- Ensure that all health and safety standards and regulations are adhered to
- Facilitate weekly / monthly meetings
Qualifications
The Qualifications and Experience with like to see :
A post-secondary degree or certificate in logistics, supply chain or related discipline is an asset2 to 3 years of previous experience in a warehouse / delivery environment or in a supervisory rolePrevious inventory and cycle count experience is requiredExperience with RF picking and WMS / ERP systems (ie., Oracle) is a definite assetKnowledge and understanding of provincial transportation rules and policies (i.e. log books, trip inspections, checking them over making sure they are correct and up to date, etc.)Ability to effectively motivate and provide leadership direction, coaching, mentoring and performance management to all AssociatesCollaborate, liaise and maintain strong relationships with external vendors, clients, customers, etc. as well as internal stakeholdersExcellent interpersonal, communication, presentation, and organizational skillsWork on a flexible schedule – 7 day operations where days off might not be on the weekendAdditional Information
Why members of our Operations team love working at Sleep Country Canada / Dormez-vous? :
Diverse and inclusive work environmentCompetitive hourly rates and annual performance bonusFull medical, dental benefits and a Deferred Profit Sharing ProgramAnnual Wellness Credit of up to $250.00 for any products / services that improve your health and well-being, i.e., health assessments, nutrition counselling, hiking shoes, a yoga outfit or fitness equipmentAssociate Discount Program where you will be able to enjoy some of the world’s best sleep productsMaternity / Parental leave top up benefitsTuition Reimbursement Program that covers professional AND personal developmentYearly safety footwear and / or uniform allowanceA focus on training and developmentLong service awards, celebrations and other social eventsAssociate Referral ProgramPaid day off to volunteer at your local charity of choiceRecognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human CapitalCommitment to Equity, Diversity, Inclusion & Belonging (EDI&B)
At SCC / DV, we are committed to building a company culture of inclusion and diversity where differences are embraced and valued, this allows us to better understand and meet the needs of our customers and the communities we serve. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability.
About Sleep Country Canada / Dormez-vous?
Sleep Country is Canada’s leading specialty sleep retailer with a purpose to transform lives by awakening Canadians to the power of sleep. Sleep Country Canada operates under the retailer banners; Sleep Country, Dormez-vous, the rest, Endy, Hush, Silk & Snow and most recently acquired, Casper Canada . The Company has omnichannel and ecommerce operations including over 300 corporate-owned stores and 18 distribution centers warehouses across Canada. Recognized as one of Canada’s Most Admired Corporate Cultures in 2023 by Waterstone Human Capital, Sleep Country is committed to building a company culture of inclusion and diversity where differences are embraced and valued. The Company actively invests in its sleep ecosystem, innovative products, world-class customer experience, communities and its people. For more information about Sleep Country, please visit www.sleepcountry.ca .