Senior Program Manager - Transit
Responsibilities:
Responsible for the product planning and execution throughout the product lifecycle, including:
Gathering and prioritizing product and customer requirements
Defining the product vision
Ensuring that the product supports the company's overall strategy and goals
Gain a deep understanding of customer experience: Identify and fill product gaps
Generate new ideas that grow market share Improve customer experience Drive growth
Create buy-in for the product vision both internally and with key external partners
Develop product pricing and positioning strategies
Translate product strategy into detailed requirements and prototypes Scope and prioritize activities based on business and customer impact
Work closely with engineering teams to deliver with quick time-to-market and optimal resources
Drive product launches including working with public relations team, executives, and other product management team members
Evaluate promotional plans to ensure that they are consistent with product line strategy and that the message is effectively conveyed
Act as a product evangelist to build awareness and understanding
Represent the company by visiting customers to solicit feedback on company products and services
General Skills:
Experience delivering MRDs and PRDs with prioritized features and corresponding justification
Experience working with external third parties to assess partnerships and licensing opportunities
Experience running beta and pilot programs with early-stage products and samples becoming an expert with respect to the competition
A team player with a track record for meeting deadlines, managing competing priorities and client relationship management experience
Deliverables
The first priority of this role will be to drive the planning and requirements development to bring in a managed service vendor to augment and support the current transit team.
Key activities will include working with procurement and vendor teams to define the requirements and negotiate the proper contracts followed by the full implementation of such support.
Job 70287
Senior Program Manager • Toronto, ON, Canada (Hybrid)
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