Company Description
The General Manager is an integral contributor to the overall success of the restaurant including; the dining room, the bar and private dining space. The General Manager will direct, coordinate and plan the organization of all food and beverage while working beside the Chef in order to ensure consistency, budget control, quality of service and product. The successful candidate will have a proven ability to lead a team and direct the vision of the highest quality operation.
Job Description
- Achieving the highest service standards and exceeding a high guest expectation daily
- In conjunction with the FOH / BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning scheduling, and reviewing
- Effectively enforce company policies and procedures
- Achieve operational objectives of all outlets by preparing and completing action plans, implementing productivity, quality and standards of service
- Work closely with the Events and Private Dining to ensure successful day to day operations of private dining events
- Resolve associate and / or guest conflict through service recovery and implement change when necessary
- Liaise with the BOH Management Team to control costs by reviewing portion control and quantities of preparation, minimizing waste
- Estimate food and beverage consumption and place orders with suppliers
- Maintain budget and employee records
- Prepare payroll and monitor records
- Avoid legal challenges by following all company and government legislations
- Arrange for maintenance and repair of malfunctioned equipment
- Develop managers and employees by ensuring regular one-on-ones, training and development, coaching and performance evaluation
- Create an engaging and energetic environment where all associates work as a team
- Generate growth and restaurant sales through marketing initiatives
- Regularly conduct P&L reviews to analyze financial metrics
Qualifications
A minimum of 5 years progressive experience within the hospitality industryExperience in a similar environmentSelf starter, flexible, and able to work independentlyAbility to multi-task, and change priorities constantly as needed in a fast paced environmentAbility to conduct written and verbal performance reviewsStrong business acumenMust possess excellent verbal and written communication skillsExceptional organizational skillsPost-secondary Degree / Diploma in Hospitality Management, Food and Beverage Management and / or equivalent an assetAdditional Information
O&B values diversity and inclusion, and we encourage all people qualified for this role to apply.
What’s in it for you?
Competitive wages / salary packagesGratuity sharingA comprehensive group benefits programTraining and development opportunitiesStaff dining discountRRSP matching program for managers