Manager Home Health Care

Manager Home Health Care at Sobeys

Requisition ID : 192743

Career Group : Pharmacy Careers

Job Category : Retail - Home Health Care

Travel Requirements : 0 - 10%

Job Type : Full-Time

Country : Canada (CA)

Province : Nova Scotia

City : Windsor

Location : 0119 Windsor Lawtons

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers, where your talents contribute to our commitment to excellence and community impact. Our family of 128,000 employees and franchise affiliates share a collective passion for delivering exceptional shopping experiences and amazing food to all our customers. Our mission is to nurture the things that make life better – great experiences, families, communities, and our employees. We are a family nurturing families. A proudly Canadian company, we started in a small town in Nova Scotia but we are now in communities of all sizes across this great country. With over 1,600 stores in all 10 provinces, you may know us as Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, Lawtons Drug Stores or another of our great banners but we are all one extended family.

Responsibilities

• Show leadership in establishing a professional image in the home health care centre.
• Demonstrate cooperation and enthusiasm for home health care initiatives; show flexibility in response to situations outside the norm.
• Partner with other departments in overall store strategic direction and promote team spirit.
• Create a culture of selling, coaching, and development of all employees which embraces a passion for health and wellness.
• Manage direct reports – selection, orientation, training and development, performance management, succession planning, and compensation.
• Ensure communication of operational requirements and changes to the Home Health Care department employees.
• Show initiative and a progressive attitude towards store initiatives.
• Delegate appropriately to achieve home health care department objectives.
• Demonstrate warmth, empathy, and compassion towards the customer with privacy of service offered.
• Create a shopping experience that engages customers to enhance loyalty, sales, and profit.
• Identify sensitive customer needs and use discretion when providing service.
• Provide patient counseling and demonstration of home health care products (e.g., blood glucose meter; blood pressure machine).
• Execute winning conditions for product promotion.
• Ensure all applicable company policies and procedures are communicated and adhered to.
• Adhere to Federal / Provincial legislation and third party plan regulations; use the Third Party Plan Reference Manual for current billing information.
• Manage department budget and achieve financial targets and KPIs.
• Perform department administrative duties as required.
• Support a positive environment of employee relations.
• Provide feedback for continuous improvement and create action plans to improve department operations and employee performance.
• Support all company initiatives, programs and standards.
• Deliver detailing to healthcare providers within the area and complete detailing log quarterly.
• Maintain a clean and safe work environment as per company requirements.

Qualifications

Work Model

Sobeys requires a hybrid work model that requires presence at one of our office locations at least three days per week.

Benefits

EEO & Accommodations

We are committed to accommodating applicants with disabilities throughout the hiring process and will work with applicants requesting accommodation at any stage of this process.

We look forward to discussing compensation details with candidates who are selected to move forward in the recruitment process.

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