Learning Management System Analyst
Essential Duties and Responsibilities include :
- Assist training program planning, execution, and delivery management both virtual and in-person.
- Run Excel reports on Workday and other systems and is able to visualize the data via Excel using formula to help identify trends, issues, and / or possible improvements.
- Assist with initial logistics and team coordination, scheduling, sending invitations, enrolling learners, managing the training calendar, offering in-training support, sending post-training surveys, closing gaps, and showing results.
- Provide technical support to virtual training webinars, primarily Zoom. This includes in-training troubleshooting, recording virtual sessions and edit recording.
- Design, develop, and manage training effectiveness surveys. Provide recommendations by using data from surveys or from reports that would improve the training design and delivery, and end user experience.
- Manage the Tech Learning Portal, an internal training delivery platform.
- Utilize the Workday Learning Management System (LMS), SharePoint sites, and other internal systems for training effectiveness by capturing appropriate data.
- Works closely with training team and other internal teams to improve processes and document changes that are implemented by leveraging qualitative and quantitative data analysis.
- Assist training material design and documentation, and act as a training tester by taking courses and offering suggestions that would improve the end user experience.
What you need to have :
- Bachelor’s degree with 3+ years of working experience in corporate training implementation and measurement (Must have)
- Experience with Workday or other Learning Management System (LMS) admin (Must have)
- Adept at Excel, including be able to create pivot tables and comfortable using formula (Must have)
- Proficient in the use of Microsoft Office Suite (Must have)
- A great team player embracing collaboration across different cultures and time zones
- Good organizational, written, and verbal communication skills
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