- Education : Bachelor's degree
- Experience : 1 year to less than 2 years
Asset languages
- Mandarin
- Cantonese
Tasks
- Greet people and direct them to contacts or service areas
- Provide basic information to clients and the public
- Obtain and process information required to provide customer service
- Operate switchboard or telephone system
- Record and relay information
- Schedule and confirm appointments
- Send invoices
- Maintain work records and logs
- Receive and issue payments
- Perform clerical duties, such as filing and sorting and distributing mail
- Answer telephone and relay telephone calls and messages
- Calculate billing charges
- Provide customer service
Computer and technology knowledge
MS Office
Work conditions and physical capabilities
- Ability to work independently
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Sitting
Personal suitability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Organized
- Reliability
- Ability to multitask
- Time management
- Outgoing
Screening questions
- Are you currently legally able to work in Canada?
- What is the highest level of study you have completed?
- Work Term : Permanent
- Work Language : English
- Hours : 40 hours per week
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