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Travel Services Representative

Travel Services Representative

JonviewMontréal, Quebec, Canada
30+ days ago
Job type
  • Permanent
Job description

Status : Temporary / Permanent, Full-Time Location : Toronto or Montreal OUR VALUESWE WORK AS A TEAM with openness to the ideas and expectations of our colleagues, our customers, and our client and supplier partners with a commitment to each other.WE ARE PROFESSIONALS on a constant quest for excellence, tackling challenges methodically, efficiently, and with integrity.WE GO BEYOND our responsibilities to our customers, our colleagues, society, and the environment. DESCRIPTIONJonview is Canada's leading business-to-business receptive tour operator, providing a full range of travel products and services to the international Tour Operator community and welcoming over 300,000 visitors annually. In 2019, Jonview acquired North American Hosts, a Coloradobased mountain resorts specialist offering over 600 hotels at 29 of the premier mountain destinations in the United States. We have now enhanced Jonview's robust selection of crossCanada products, with a growing inventory of unique American holiday destinations. Throughout our history, our product creation and service ethic has been guided by the entrepreneurial spirit of the founding partners. This spirit lives on as we embrace new ownership by H.I.S., one of the world's largest integrated tourism companies. WHAT CAN WE BRING TO YOUR CAREER ?Competitive benefits and compensation.A fun, and supportive work environment.Highly valued experience with Canadian Tourism practices, products, and promotions.Cross-country familiarization training for Jonview's touring routes, accommodation, and excursion products. POSITION REQUIREMENTSMust be able to communicate effectively orally and written in English, other languages : French, German, Spanish, Italian, Japanese, or Portuguese are an asset.Post-Secondary School Education.2 to 3 years of Tourism experience.Ability to work under pressure and multitask.Strong attention to detail and autonomy.Good knowledge of computer systems (Microsoft Word / Excel).Dedicated to a high level of customer service.Able to plan, organize and set priorities & manage processes.Knowledge of Canada's tourism products and geography.Monday to Friday - depending on position.Customer Service roles require shift work & on-call duty. Jonview values diversity in the workplace and is committed to fostering employment equity by encouraging applications from the following designated groups : women, Aboriginal people, people with disabilities, and members of visible minorities. Jonview will work to accommodate people with disabilities throughout the recruitment and selection process. If you require a special arrangement, please contact us so that we can work together to adequately meet your needs. The use of the masculine in this document is for the sole purpose of simplifying the text.Only successful candidates will be contacted. Pour le moment, Jonview n'a pas de poste à pourvoir. Ce poste a pour but de présenter des opportunités potentielles futures, car nous recherchons de manière proactive des personnes talentueuses qui s'alignent avec notre mission et nos valeurs. Nous vous encourageons à garder un oeil sur cette page, car nous prévoyons d'ouvrir des postes qui pourraient correspondre à des candidats comme vous.