Key Responsibilities :
Summary
Responsible for the day to day direction, operations and management of all aspects and functions of the produce department, including customer service, sales, execution of programs, merchandising and employee leadership and development.
Key Responsibilities :
- Be thoroughly familiar with all products carried in the department. Be fully knowledgeable of the
differences (in price, taste, preparation or use) between the many varieties and types of produce in
every family group (eg : apples, melons, etc).
Plan and carry out merchandising plans, including any merchandising programs issued by the store'sowners, when applicable.
Ensure quality and freshness of all produce, suggest changes to inventory and pricing, and purchasesupplies when needed.
Follow approved Produce Department plans for effective space management and product allocation based onproduct movement, consumer demand and profitability.
Keep refrigerated cases and display shelves properly stocked and faced at all times according toproduct movement, tag allocation and department standards to ensure maximum sales, quality and
freshness.
Ensure that all applicable produce items are properly trimmed and attractively presented.Ensure that wet racks are properly maintained and watered.Ensure that all perishable merchandise is rotated in accordance with store policy and product codedates and all out of code merchandise is pulled.
Order merchandise and maintain inventory control to minimize out of stocks and over stocks, ensurefreshness and product quality and maximize sales and turnover.
Follow approved procedures for receiving product, price marking and restocking cases to ensure qualityprotection, accuracy and product rotation.
Check and verify produce department receiving to ensure that items listed on vendor invoices are alldelivered. Check products for quality, count / weight and condition.
Record invoice documents accurately on the department receiving log and place signed invoice in thedesignated secured area.
Accurately record markups and markdowns, in store use of merchandise, voids, refunds and badmerchandise / spoilage write offs in accordance with company policies.
Ensure a favourable department image with customers through a clean, attractive and friendlydepartment.
Ensure that department pricing on all key or image items take competitive factors and other tradingpractices into full consideration
Manage and lead employees ensuring they have proper onboarding, training, coaching, and support.Schedule employees efficiently and effectively according to the departments business needs, volume andworkloads.
Be alert and observant at all times to any customer issues and ensure that all staff members providecustomers with prompt and courteous service and assistance.
Ensure that all food safety standards and procedures are followed.Ensure employees are following all health, safety and cleanliness standards.Job Requirements : Skills & Knowledge
Minimum 5 years in produce department operations and managing or supervising a produce department.High school diploma or GED.A food handler's license.The ability to work under pressure.Good problem-solving skills and initiative.Strong management, leadership and communication skills.Strong customer service skills.Available to work flexible shifts including evenings, weekends and holidays.Working Conditions
Ability to walk and stand for extended periods of timeAbility to maneuver up to 50 lbsExposure to cold temperatures from freezer / cooler