Job Summary
Vous avez une expérience dans les produits numériques RH, vous avez travaillé à la gestion du cycle de vie complet des applications de systèmes corporatifs clés et vous souhaitez évoluer et développer de nouvelles compétences ? Ce poste est pour vous !
Do you have experience in HR digital products, have you worked in managing the full application lifecycle of key Corporate systems and would you like to progress and develop new skills? Then this job is for you!
Location & Travel
Based in Mirabel, Québec (Canada). The role may involve worldwide travel and possible on‑call duties during weekends and / or holidays. Will require the ability to travel as needed.
How we care for you
- Financial rewards : Attractive salary, annual bonus, group insurance plan, pension plan and share purchase plan.
- Work / Life Balance : A hybrid working policy (based on operational needs), on‑site cafeterias and a highly competitive holiday policy.
- Wellbeing / Health : Employee Assistance Program (EAP), Discount Program, on‑site Medical Service, access to a public shuttle service between Laval (Montmorency metro station) and Mirabel, and a carpooling application.
- Individual development : Great upskilling opportunities with unlimited access to +10 000 e‑learning courses, certifications, accelerated development programmes, national and international mobility.
Responsibilities
Accountable for participating in the definition of the product roadmap, managing the full service lifecycle (design, industrialisation, operation, support), and driving system improvements with a specialised focus on Workday Payroll and Time Tracking functionalities.Act as the Subject Matter Expert (SME) and Design Authority for Workday configuration in key areas, translating complex business needs (especially in Payroll and Time) into efficient, scalable IT solutions.Ensure high quality of service delivery, meeting agreed‑upon SLAs, managing vendor and integrator performance, and ensuring compliance with IM standards and cyber security requirements.Contribute to multi‑functional teams, manage escalations, and foster strong collaboration with both local HR and global IT counterparts to align North American requirements with the global HR Information Systems strategy.Challenges
Lead detailed analysis sessions for complex business requirements, focusing heavily on Payroll processing, tax regulations, and complex time and absence scenarios; identify gaps, develop work‑around solutions, and propose system design modifications.Design, customise, and rigorously test HR processes within Workday and its integrations; specifically lead the configuration, testing, and deployment efforts for modules’ implementations or enhancements.Manage system upgrades, enhancements, and troubleshooting of legacy HR applications to maintain optimal integrity and functionality.Monitor and manage the fulfillment of Service and Operations Level Agreements for HR IT services.Act as the key IT contributor during system crises or escalations, liaising with internal / external resolver groups to ensure rapid corrective action, especially concerning production issues impacting payroll deadlines or time entry accuracy.Define and implement continuous improvement actions, manage cost allocation, and work with other IM domains to define a strategic product roadmap.Maintain comprehensive functional design documents, test cases, and knowledge base articles specific to Workday Payroll and Time Tracking solutions.Provide governance support and coordinate regular meetings with HR business customers, suppliers, and global IM partners.Track the performance of system integrators and suppliers using contractual KPIs, initiating and overseeing recommendations for improvement.Your Profile (Qualifications)
8+ years of progressive experience in HR ERP / HRIS implementation, support, and service delivery management.Extensive knowledge and practical experience managing, configuring, or supporting a complex Workday HR Payroll system, including familiarity with payroll cycles, gross‑to‑net calculations, and tax implications.Experience in designing, configuring, and supporting multiple Workday modules, with a preference for hands‑on experience in Workday Time Tracking and Absence Management.Strong background in IT Service Management (ITSM) and delivering IT services according to SLAs in an outsourced environment.Experience with system / data migration, solution design, architecture, and handling integrations between HRIS and other enterprise systems.Experience leading HRIS implementation projects and managing cross‑functional dependencies.Bachelor’s degree in Information Technology, Computer Science, Human Resources, or a related discipline (required).Workday Payroll, HCM, or Time Tracking modules certification (preferred).Excellent written and verbal communication skills, with the ability to bridge the gap between technical teams and HR business functions.Strong analytical and problem‑solving skills, with the ability to interpret complex regulatory (Payroll / Tax) and business requirements (Timekeeping).Process knowledge of the Aerospace, Defense, or similarly regulated industry (asset).Strong work ethic, excellent time management, and ability to work effectively in a cross‑functional, agile, team‑oriented environment.Additional Information
This role may involve some business travel worldwide. Regular business travels will be expected, and you must be willing to travel accordingly.
Possible on‑call duties during weekends and / or holiday seasons.
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