Who We Are
For more than 130 years The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church each year we help more than 2 million people providing necessities such as food clothing and addition we support people experiencing unemployment addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission vision and values of hope service dignity and stewardship. As a faith- and values-based organization we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement
The Salvation Army exists to share the love of Jesus Christ meet human needs and be a transforming influence in the communities of our world.
Job Description :
POSITION PURPOSE SUMMARY :
The Sales Associate assists in all areas of the Thrift Stores operation including : the efficient and effective reclamation processing or distribution of warehouse goods; provides quality customer service; participation in the maintenance of an effective and attractive display merchandise in order to maximize profitability of the store.
RESPONSIBILITIES and Accountabilities :
- Provide positive and courteous service to customers
- Process customer transactions at the sales counter including cash and debit / credit sales ensuring accuracy and in accordance with policies and procedures
- Accurate opening and closing of store procedures when required including POS terminals and till
- Assist in keeping the general sales floor neat & clean and assure product displays are kept full and are tidy
- Keep stock rotated as per schedule or as directed by supervisor
- Implements store layout plans to attract customers including window displays and merchandise displays; Arrange and display sales items
- Work with volunteers as assigned
- Ensure workstations for volunteers are clear and ready before they arrive
- Receives sorts stores and prices donations as per directions and standards
- Process donated items by unloading sorting packing storing bailing and reloading the donations
- Lifts and relocates bags and boxes to determined areas as required. Assists with heavy lifting as required
- Climbs ladders and stores seasonal product in overhead storage bins
- Separates recycling and garbage and processes both according to the direction given including into truck for removal
- Meets assigned daily targets; counts weighs and record incoming and outgoing donations
- Maintains general cleanliness along with the safety and functionality of warehouse and property in accordance with all safety policies and guidelines
- May operate the forklift to move goods as necessary after sufficient training
- Shares janitorial duties in common spaces such as washroom and kitchen
- Performs other duties as assigned
CRITICAL RELATIONSHIP MANAGEMENT
Able to communicate cordially with staff volunteers donors customers and neighbours.
Governance Boards and Councils : none
Internal : staff volunteers customers
External : neighbours visitors
MANAGERIAL RESPONSIBILITY :
Reports to : Thrift Store Manager
Direct reports : none
FINANCIAL AND MATERIALS MANAGEMENT :
No financial responsibilities
Minor material responsibilities (cleaning supplies tools and equipment)
WORKING CONDITIONS :
Physical Effort / Dexterity RequiredThe performance of the job requires frequently standing for long periods of time twisting bending crouching reaching overhead pulling and pushing kneeling & lifting up to 25 pounds
Concentration RequiredThe performance of the job requires frequent safety awareness and sorting of donations
Attention to detail problem solving and analytical skillsStrong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibilityTypical working location for this position is in the entire facility and property designatedThe performance of the job requires mopping / sweeping bending / twisting / lifting occasional ladder work and fine motor skillsThe performance of the job requires moderate to high attention when using motorized equipment handling hazardous chemicals adhering to safety procedures and regulationsWorks under the following disagreeable conditions :Odors
Dealing with angry peopleExposure to drugs and alcoholVerbal abuseVarious weather conditionsMulti-taskingMay be exposed to the risk of moderate to severe injury or illnesses due to :Physical attacks by others
Exposure to infectious diseasesExposure to toxic chemicalsMoving objectsSharp objects (e.g. needle pricking)Electrical HazardsInjury from liftingFalling on wet / slippery floorsRepetitive strain injuries (e.g. back wrist).The above responsibilities must be performed in keeping with The Salvation Armys Mission Vision and Values professionally upholding our code of conduct.
education and experience Qualifications :
Education Qualifications and Certifications :
Grade 12 diploma or equivalentWHMIS CertificateFirst Aid CertificateExperience and Skilled Knowledge Requirements
A minimum of three (3) months prior related experienceAlternative combination of education and experience may be consideredSkills and Capabilities (examples provided below) :
Respect and understanding of The Salvation Army its mission culture and valuesProvide an original copy of a Background Check with vulnerable sector screening that is satisfactory to The Salvation Army in its sole discretion is required.Ability to work in compliance with fire safety health & safety and emergency proceduresWillingness to be trained and follow directionAttention to detailStrong sense of integrity and confidentialityProfessional ethics and a balanced sense of fairness and flexibilityCompensation :
The target hiring range for this position is $17.85 to $18.76 with a maximum of $22.51.
Placement in the salary range will be based on factors such as market conditions internal equity and candidate experience skills and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email if you have a need for any accommodation and we will be pleased to discuss this with you.
Required Experience :
IC
Key Skills
Sales Experience,Customer Service,Organizational skills,Communication skills,Basic Math,POS,Retail Sales,Merchandising,Cash Handling,Epic,Planograms,Stocking
Employment Type : Part-Time
Experience : years
Vacancy : 1
Monthly Salary Salary : 17 - 18