Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.
As a Guardians Partnerships Director, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!
What you’ll be doing :
- Build and maintain strong Guardians referrer and partner relationships to foster loyalty, satisfaction, and generate referrals to inpatient treatment
- Build and nurture lasting relationships with Guardians partners, ensuring their satisfaction and trust while driving referral growth
- Serve as the trusted primary contact for Guardians partners, handling inquiries and resolving escalations with care and professionalism
- Implement creative retention strategies that strengthen partner engagement and encourage repeat referrals
- Proactively identify and pursue new referral channels through strategic outreach and relationship-building
- Host impactful facility tours, productive partner meetings, and engaging events within your territory
- Represent the organization with pride at industry events, conferences, and exhibits, expanding your network and influence
- Create customized account plans, including strategic outreach, compelling proposals, and well-crafted RFP responses
- Strategically plan travel schedules to maximize efficiency and ensure comprehensive territory coverage
- Monitor and analyze referral volumes, territory performance, and needs assessments to inform strategic decisions
- Manage budgets, track expenses, and align efforts with financial objectives
- Stay ahead of the curve on resources, policies, funding opportunities, and trends as it relates to Guardians’ mental health and addiction care
- Work closely with internal teams to align goals and deliver exceptional results for our partners and patients
What we’re looking for :
Lived experience having worked as a First Responder, Military or Veteran for at least 5 years, with a passion for mental healthInvolvement in mental health focused initiatives such as wellness committees, peers support, CISM or reintegration is preferredBachelor’s degree or a diploma in a health-related discipline is preferredDeep understanding of First Responder, Military and Veteran organizations & mental health in Canada and possibly an established network of contactsExcel at growing referrals by building meaningful, trust-based relationships and delivering consultative sales solutionsExceptional interpersonal, written and presentation skills that enable you to connect with diverse Guardians partners, even in high-pressure and formal settingsConfident using virtual meeting platforms and remote collaboration tools to stay connected and efficient; proficiency with a CRM is desired but not requiredOutstanding time management skills and the ability to prioritize tasks and manage your schedule at all timesAnalytical and resourceful with a keen ability to gather insights and make informed decisionsEager to deepen your understanding of mental health and addiction recovery terminology and evidence-based practicesRespect for patient confidentiality and upholding privacy regulations with the highest level of integrityCollaborative team player who works seamlessly across departments to align strategies and drive resultsKnowledge of business development and budgeting principles to enable sound financial decisionsWhy work with us
Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!
As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities / expressions.
Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.