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Guardians Partnerships Director

Guardians Partnerships Director

Homewood HealthCanada, Ontario, Toronto
26 days ago
Job type
  • Full-time
Job description

Make a difference in a growing, innovative mental health organization and centre of excellence in people-centered care. Work with supportive colleagues who are passionate about improving lives and champions for quality and continuous learning.

As a Guardians Partnerships Director, you will be an integral part of a collaborative team focused on delivering seamless services and programs to our clients and customers. If you are looking for a company that is constantly moving forward in pursuit of successful outcomes, get ready to love it here!

What you’ll be doing :

  • Build and maintain strong Guardians referrer and partner relationships to foster loyalty, satisfaction, and generate referrals to inpatient treatment
  • Build and nurture lasting relationships with Guardians partners, ensuring their satisfaction and trust while driving referral growth
  • Serve as the trusted primary contact for Guardians partners, handling inquiries and resolving escalations with care and professionalism
  • Implement creative retention strategies that strengthen partner engagement and encourage repeat referrals
  • Proactively identify and pursue new referral channels through strategic outreach and relationship-building
  • Host impactful facility tours, productive partner meetings, and engaging events within your territory
  • Represent the organization with pride at industry events, conferences, and exhibits, expanding your network and influence
  • Create customized account plans, including strategic outreach, compelling proposals, and well-crafted RFP responses
  • Strategically plan travel schedules to maximize efficiency and ensure comprehensive territory coverage
  • Monitor and analyze referral volumes, territory performance, and needs assessments to inform strategic decisions
  • Manage budgets, track expenses, and align efforts with financial objectives
  • Stay ahead of the curve on resources, policies, funding opportunities, and trends as it relates to Guardians’ mental health and addiction care
  • Work closely with internal teams to align goals and deliver exceptional results for our partners and patients

What we’re looking for :

  • Lived experience having worked as a First Responder, Military or Veteran for at least 5 years, with a passion for mental health
  • Involvement in mental health focused initiatives such as wellness committees, peers support, CISM or reintegration is preferred
  • Bachelor’s degree or a diploma in a health-related discipline is preferred
  • Deep understanding of First Responder, Military and Veteran organizations & mental health in Canada and possibly an established network of contacts
  • Excel at growing referrals by building meaningful, trust-based relationships and delivering consultative sales solutions
  • Exceptional interpersonal, written and presentation skills that enable you to connect with diverse Guardians partners, even in high-pressure and formal settings
  • Confident using virtual meeting platforms and remote collaboration tools to stay connected and efficient; proficiency with a CRM is desired but not required
  • Outstanding time management skills and the ability to prioritize tasks and manage your schedule at all times
  • Analytical and resourceful with a keen ability to gather insights and make informed decisions
  • Eager to deepen your understanding of mental health and addiction recovery terminology and evidence-based practices
  • Respect for patient confidentiality and upholding privacy regulations with the highest level of integrity
  • Collaborative team player who works seamlessly across departments to align strategies and drive results
  • Knowledge of business development and budgeting principles to enable sound financial decisions
  • Why work with us

    Homewood Health is Canada’s largest and leading service provider for medically focused, evidence-based treatment of mental health and addiction disorders. Our organizational culture values service excellence, integrity, collaboration and innovation. Our people make a difference!

    As an equal opportunity employer, Homewood Health is committed to employment accessibility, diversity, equity and inclusion. For this reason, we encourage applications from members of equity-seeking groups including women, racialized and indigenous communities, persons with disabilities, and persons of all sexual orientations and gender identities / expressions.

    Join us at Homewood Health™ and be part of a diverse team helping Canadians live healthier, more productive and fulfilling lives.