Back Parts Counter Advisor
Dodge City
Saskatoon, Saskatchewan
We are looking for a Back Parts Counter Advisor to join our growing team! As an Automotive Back Parts Counter Advisor, you will play a crucial role in managing and organizing our parts inventory, assisting technicians, and ensuring that our parts department operates efficiently.
This position requires a strong understanding of automotive parts and excellent customer service skills.
What We Offer
- Competitive wages
- Health and Dental benefits
- Premier dealership setting
- A positive vibrant team environment
- An opportunity to be part of an exciting, growing business!
Key Responsibilities :
- Receive, organize, and manage parts inventory. Ensure stock levels are maintained and reorder parts as necessary.
- Accurately identify and locate automotive parts using catalogs and computer systems.
- Assist technicians and service staff with parts needs, including locating and recommending appropriate parts.
- Process parts orders and handle parts returns, exchanges, and warranties.
- Maintain accurate records of parts transactions, inventory levels, and special orders.
- Work closely with other departments to ensure timely and accurate parts supply for service and repair needs.
- Provide excellent service to both internal and external customers, addressing any inquiries or concerns regarding parts.
Your Capabilities and Credentials
- 2-3 years parts counter, technician or equivalent experience (FCA experience preferred)
- Completion of a related post-secondary program and or training courses is considered an asset
- Experience with CDK, MPI Edge and Star Parts is considered an asset
- A detailed understanding of Parts and Service operations and inventory management
- A well-defined sense of diplomacy, including negotiation and conflict resolution skills
- Strong organizational and time management skills
- A person of professionalism and high integrity who is trusted by others and consistently honours their commitments
- Detail oriented, self-motivated and resourceful
- High-level skills in Word, Excel and MS Office etc
- Ability to meet physical demands such as heavy lifting, standing for long periods of time
- Must possess a valid drivers license and have a safe driving history
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