Test Manager

• Stakeholder management and ensuring overall client satisfaction across all projects / areas covered by programmes.* Managing client issues and concerns, effectively dealing with escalations.* Providing progress updates to key stakeholders.* Work with Project Managers, build managers and Test Leadson resourcing, risks, issues, timelines and have oversight of all the testing.* Build strong relationships with internal and external stakeholders around testing and quality and drive improvements internally and externally.* Test governance to be managed via agreed metrics driven reporting.* Timely reporting to Project Team / Manager on progress to plan.* Testing Quality metrics ownership and reporting.* Ownership of Quality and productivity uplift.* Risk and Issues management within Team.* Escalation to Project Team / Manager on Risk and Issues that impact upon Test Plan delivery.* Management of Change to the Change Management process.* Ensure that test environments are booked in a timely manner by liaising with the appropriate groups across IT.* Sign off entry and exit criteria for all test phases.* Prepare Project closure reports.* Ensure Knowledge is recorded and shared.

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