Senior Business Analyst, Salesforce

Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust.

In turn, we offer an award-winning environment that fosters a with a high priority on your personal and professional growth.

Your Opportunity

BDO Canada, is looking for a Senior Business Analyst to join our Salesforce team. You will be working on medium and enterprise-class projects.

In this role, you will be responsible for managing the functional scope for a portfolio of projects and own the following responsibilities :

• Conveying the vision of what the client wishes to build to the rest of the development team
• Defining and managing scope and requirements across the lifecycle of IT and Data Science projects
• Gathering and documenting requirements and user stories with the client and presenting for approval
• Assisting project leaders in the development of project plans and ensuring that all team members understand their assigned requirements
• Balancing the client and team needs on an ongoing basis
• Ensuring ongoing alignment of client requirements, project deliverables, and project scope
• Setting up, facilitating and documenting team and client meetings and workshops
• Contributing to client proposals and estimates
• Influencing and leading teams to success

How do we define success for your role?

• You demonstrate BDO's core values through all aspect of your work : Integrity, Respect and Collaboration
• You are able to learn new industries quickly; clients describe you as positive, professional, and delivering high quality work
• You identify, recommend, and are focused on effective service delivery to your clients
• You share in an inclusive and engaging work environment that develops, retains & attracts talent
• You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
• You grow your expertise through learning and professional development including new certifications

Your experience and education

• 5+ years’ progressive experience in business analysis
• Experience working in a software and / or product development environment
• Experience producing requirements documentation, use cases, process flows and other related artifacts for software applications
• A solid grasp of agile and waterfall project management basics in an SDLC (software delivery life cycle) context
• Experience handling multiple concurrent projects
• Communication demonstrates a high level of effectiveness both written and verbal
• Proven ability to meet commitments, meet timelines and deliver
• Accepts accountability for actions and understands the business impact of decisions made
• Ability to work independently, manage change and work well under pressure
• Proven ability to apply initiative and creativity when approaching challenges
• High personal standards and commitment to quality
• Deep business knowledge and understanding of typical business problems
• Salesforce certification and experience considered an asset
• Agile project management experience considered an asset
30+ days ago