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Learning Operations Lead
Learning Operations LeadGFL Environmental • Vaughan, Ontario, Canada
Learning Operations Lead

Learning Operations Lead

GFL Environmental • Vaughan, Ontario, Canada
30+ days ago
Job type
  • Full-time
Job description

The Learning Operations Lead is a strategic leader in Learning & Development driving the design governance and delivery of learning programs across the organization. This role leads the Docebo LMS optimizes learning operations and ensures a seamless engaging learner experience while delivering measurable business outcomes.

Key Responsibilities :

  • Lead the end-to-end management of the Docebo LMS including configuration deployment optimization and integration with other HR systems.
  • Partner with stakeholders to define learning strategies and translate them into scalable technology- driven solutions.
  • Oversee learning operations intake processes workflows and standards to ensure consistency compliance and efficiency across programs.
  • Develop dashboards and reporting to measure participation engagement and learning effectiveness; provide actionable insights.
  • Serve as the primary liaison with LMS vendors ensuring timely delivery of services and alignment with organizational priorities.
  • Mentor and guide team members promote best practices and contribute to process documentation and operational excellence.

Knowledge Skills and Competencies :

  • Deep expertise in Docebo LMS administration governance and reporting.
  • Strong understanding of adult learning principles multi-modal learning and learner experience design.
  • Excellent project management analytical and problem-solving skills.
  • Proven ability to collaborate across stakeholders and lead strategic initiatives in a fast-paced environment.
  • Exceptional communication facilitation and presentation skills.
  • Requirements :

  • Bachelors degree in HR Education Business Administration or related field.
  • 6 years of LMS experience with a manager or lead-level focus.
  • Experience leading complex learning initiatives and cross-functional stakeholder relationships.
  • Proficiency in Docebo LMS and reporting / analytics tools.
  • Preferred : Experience with LMS integrations learning dashboards or educational technology tools to enhance delivery and reporting.
  • Working Conditions :

  • Office-based or hybrid / remote as required.
  • Standard business hours with occasional evening or weekend support for learning events.
  • Travel Requirements :

  • Minimal; occasional travel may be required for on-site training program support or stakeholder
  • meetings (<10%).
  • We thank you for your interest. Only those selected for an interview will be contacted.

    GFL is committed to equal opportunity for all without regard to race religion color national origin citizenship sex sexual orientation gender identity age veteran status disability genetic information or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position please contact

    Key Skills

    Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Learning Lead • Vaughan, Ontario, Canada

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