The Learning Operations Lead is a strategic leader in Learning & Development driving the design governance and delivery of learning programs across the organization. This role leads the Docebo LMS optimizes learning operations and ensures a seamless engaging learner experience while delivering measurable business outcomes.
Key Responsibilities :
- Lead the end-to-end management of the Docebo LMS including configuration deployment optimization and integration with other HR systems.
- Partner with stakeholders to define learning strategies and translate them into scalable technology- driven solutions.
- Oversee learning operations intake processes workflows and standards to ensure consistency compliance and efficiency across programs.
- Develop dashboards and reporting to measure participation engagement and learning effectiveness; provide actionable insights.
- Serve as the primary liaison with LMS vendors ensuring timely delivery of services and alignment with organizational priorities.
- Mentor and guide team members promote best practices and contribute to process documentation and operational excellence.
Knowledge Skills and Competencies :
Deep expertise in Docebo LMS administration governance and reporting.Strong understanding of adult learning principles multi-modal learning and learner experience design.Excellent project management analytical and problem-solving skills.Proven ability to collaborate across stakeholders and lead strategic initiatives in a fast-paced environment.Exceptional communication facilitation and presentation skills.Requirements :
Bachelors degree in HR Education Business Administration or related field.6 years of LMS experience with a manager or lead-level focus.Experience leading complex learning initiatives and cross-functional stakeholder relationships.Proficiency in Docebo LMS and reporting / analytics tools.Preferred : Experience with LMS integrations learning dashboards or educational technology tools to enhance delivery and reporting.Working Conditions :
Office-based or hybrid / remote as required.Standard business hours with occasional evening or weekend support for learning events.Travel Requirements :
Minimal; occasional travel may be required for on-site training program support or stakeholdermeetings (<10%).We thank you for your interest. Only those selected for an interview will be contacted.
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Key Skills
Aerospace Engineering,Data Entry,Business Management,Flexcube,Contract
Employment Type : Full-Time
Experience : years
Vacancy : 1