Power Platform & CRM Developer

Frequency Foundry is a Constituent Relationship Management (CRM) SaaS product firm with products for the Higher Education, Government, and the Not-for-Profit sectors. We are not just a gathering of software and solution developers; we are allies on our customers' CRM journey empowering organizations to accelerate their goals with robust tools that provide effective data capture and management, process automation, insightful reporting, and analytics, all while delivering compelling customer experiences.

The Gig :

The Foundry is looking to expand our team with a Dynamics 365 CE & Power Platform Developer for our Customer Retention team. The successful candidate will be a key participant in the management of our changes to client implementations, will participate in product development, supporting any change requests and ensuring uptime on the environment.

This position requires that you MUST be based in Canada, not require Frequency Foundry to sponsor a work permit or work visa, and be set up to work in a hybrid scenario with one day a week in our Calgary office.

Core Responsibilities :

• Developing and modifying PowerApps model and canvas driven apps
• Working directly with clients to support various projects and solutions
• Designing end-to-end solutions that improve collaboration, productivity, and knowledge sharing
• Manage SLAs for existing clients of Frequency Foundry's B2B SaaS solutions
• Installing and configuring data gateways
• Developing Azure logic apps, Azure functions and Power BI development
• Providing architecture, configuration, administration, and functional support to expand capabilities in Microsoft / Dynamics 365
• Creating and managing sites built with the Microsoft Power pages or PowerApps portals
• Assist with CRM configuration, security roles, and access management within the Customer Service, Sales and Field Service environments
• Support case management, service level agreements (SLAs), and Omnichannel configurations
• Troubleshoot and solve Dynamics 365 CE & Power platform related technical problems such as custom plugins, API, integrations, and portal
• Be responsible for performing system upgrades, patch deployments, and release management for the client environments running Frequency Foundry's CRM solutions
• Coordinate with Microsoft support as needed for any platform issues

Your credentials and skills :

Required Certifications :

Microsoft Power Platform Functional Consultant is a mandatory requirement but the Microsoft PL-400 certification is highly desired for this position. Azure and Application Development certifications would be considered an asset.

The Foundry is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal opportunities are available to all applicants regardless of race, color, religion, sex, age, marital status, gender identity, and any other characteristic protected by applicable law. We celebrate diversity and are committed to an inclusive environment among our team.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology

Industries

Software Development

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