Account Coordinator

We are looking for an organized and detail-oriented Account Coordinator to join our team in Coquitlam, British Columbia. This is a contract position where you will play a key role in managing customer accounts, ensuring smooth operations, and maintaining high standards of service within the paper and packaging industry. The role requires a proactive individual who thrives in a fast-paced environment and is committed to delivering exceptional results.

Responsibilities :

• Manage customer accounts by processing orders, tracking deliveries, and addressing quality concerns.
• Enter and maintain accurate order information within the D365 operations system.
• Communicate effectively with customers, responding to inquiries and providing updates on their orders.
• Collaborate with internal teams such as warehouse, purchasing, accounting, and logistics to ensure seamless operations.
• Prioritize tasks and troubleshoot issues to meet deadlines and customer expectations.
• Generate reports and maintain documentation related to account activities.
• Participate in weekly meetings with customers when required, fostering strong relationships.
• Ensure attention to detail in all aspects of order management, including shipping and freight tracking.
• Utilize technical skills to navigate new systems and adapt to evolving processes efficiently.
• Work in a team-oriented environment, contributing positively to a diverse and dynamic group.
• Proven experience in customer service or account management roles.
• Proficiency in Microsoft Office, including Excel and Word.
• Strong organizational skills with the ability to manage high-volume tasks.
• Excellent communication skills, both written and verbal.
• Familiarity with order entry systems and data entry processes.
• Ability to prioritize and multitask effectively in a fast-paced setting.
• Detail-oriented approach to ensure accuracy and quality in all responsibilities.
• Positive attitude and ability to work collaboratively within a team environment.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. All applicants applying for Canadian job openings must be authorized to work in Canada.

Only job postings for jobs located in Quebec appear in French.

© 2025 Robert Half. By clicking “Apply,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice .