Medical Office Assistant

Entity : WELL Health Clinic Network Inc. 2 – Halton. Job Title : Medical Office Assistant (Billing). Location : Halton, ON. Job Class : Employee Part-Time (approx. 35 hours / week). Salary Range : $19.00 – $21.00 CAD per hour.

About the Company

WELL Health Clinic Network Inc. is part of WELL Health Technologies Corp., one of Canada’s leading digital health organizations. We operate one of the largest networks of outpatient medical clinics across Canada, empowering healthcare providers through technology, innovation, and service excellence. Our mission is to improve health outcomes by supporting practitioners with the tools and operational support they need to focus on patient care.

Position Summary

We are seeking a detail-oriented and organized Medical Office Assistant (Billing) to join our Halton clinic. This role is responsible for ensuring accurate financial transactions, maintaining patient billing records, and coordinating with staff and third-party payers to support the clinic’s financial operations. The ideal candidate will possess strong organizational skills, attention to detail, and a professional approach to communication and confidentiality.

What you will be doing

• Collect and reconcile daily patient payments (cash, debit, and credit).
• Process WSIB and other third-party cheques accurately and promptly.
• Maintain accurate financial records, billing logs, and documentation.
• Coordinate with clinic staff to ensure billing accuracy and timely submissions.
• Communicate with insurers, payers, and patients to resolve billing discrepancies.
• Assist in tracking and processing cheque payments and insurance claims.
• Ensure confidentiality and accuracy in financial recordkeeping.
• Support administrative and operational tasks as required by the Clinic Manager.

You have

The salary offered for this position falls within a specified salary range and will be determined based on a variety of factors, including but not limited to the candidate's experience, qualifications, skills, and the specific needs of the organization. At WELL, we believe in fair and equitable compensation, and our goal is to offer a competitive salary that reflects the value and expertise of the selected candidate.

WELL is committed to supporting a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and perspective. We strive to create an inclusive workplace where differences are celebrated and fuel our success – this is the WELL Way!

WELL has been independently certified as a Great Place to Work® by Great Place to Work Institute® Canada, an achievement that reflects the company’s strong commitment to creating a workplace culture centered on trust, inclusivity, and employee well-being, aligning with its ‘Healthy Place to Work ESG strategy pillar.’

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