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Digital Inside Sales Broker

Digital Inside Sales Broker

Insurance Talent GroupOntario, CA
1 day ago
Salary
CA$50,000.00–CA$55,000.00 yearly
Job type
  • Full-time
  • Permanent
Job description

Digital Inside Sales Broker– Personal Lines

Markham, Ontario

50,000 - $55,000 salary + $10,000 to $20,000 sales incentive bonus.

Launch a rewarding career in insurance with our client, a recognized leader in the industry! If you bring at least one year of experience in Personal Lines Insurance and are looking for an employer that champions education, professional growth, and career advancement, we’d love to connect with you. This role is ideal for individuals with a positive outlook, a willingness to learn, and a coachable mindset.

Offering :

Base salary +bonus incentive opportunities.

No bonus cap on incentive program.

Excellent growth and advancement opportunities.

Generous benefits package health, dental, vision, etc.

Employee Stock Purchase Plan.

Continued Education Support.

The Role :

  • Provide exceptional customer experience on the phone and through email.
  • Prepare quotes for new business using ARS, Applied Rating Services, or company portals.
  • Manage pipeline and quote metrics using CRM software.
  • Contact new business leads within service level standards.
  • Follow-up phone calls on warm web leads.
  • Provide insurance consultation by recommending appropriate insurance coverage.
  • Partner with Client Service Advisors when troubleshooting files.
  • Keeping current on carrier underwriting, marketplace trends and continuous education.
  • Manage phone queue metrics with your team to ensure optimal availability for members.
  • Participate in on-site marketing events.

WHAT YOU’LL NEED :

  • Post-Secondary Education
  • Experience with TAM and EPIC is an asset.
  • Prior customer experience is an asset.
  • RIBO or OTL licensed mandatory.
  • Over 1-year personal lines experience in sales or service.
  • Strong organizational and time management skills
  • Ability to multitask using digital procedures and technology.
  • Proficient in Microsoft Office – Outlook, Word, and Excel.
  • Experience working and managing with phone queue metrics in a team environment to ensure an optimal customer experience.
  • Advanced written and verbal skills to help manage high customer expectations and to resolve conflicts.
  • Ability to identify challenges and overcome them through problem-solving and using a teammate approach.
  • Take on new opportunities and tough challenges with a sense of urgency, high energy & enthusiasm.