Talent.com
Disability Case Manager
Disability Case ManagerCanada Life • London, ON, CA
Disability Case Manager

Disability Case Manager

Canada Life • London, ON, CA
30+ days ago
Job type
  • Full-time
Job description

Job Description

We are looking for a Disability Case Manager

Are you looking for an environment where integrity, partnership, excellence and constant improvement are at the heart of your everyday life? In our organization, we believe in working collaboratively in a team environment to share our knowledge with one another and to coach and mentor our employees to support our customers.

The Disability Case Manager will be an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. The Disability Specialist is also responsible for delivering timely, professional and responsive service to our clients and their employees.

By joining our Disability Insurance Management team, you will evolve in an environment where these values are present and you will also benefit from many advantages, such as :

  • Work environment will include some rotational in-office & work-from-home capability.
  • An extensive and renowned training program to provide you all the necessary tools to be successful in this position. This training is done online with the constant support of a trainer from our office.
  • Career Opportunity Advancement
  • Competitive salary and bonus based on experience
  • Excellent benefits
  • $2000 education reimbursement per year
  • Competitive Pension plan and Life Insurance Plans
  • Advantageous Share Ownership Program
  • Our Disability Management offices are centrally located with easy access to public transportation.

Accountabilities :

  • Responsible for the proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties
  • Evaluate the extent of the disability by interviewing or writing to the applicant and the employer, and ongoing update
  • Conduct medical investigation by phone or in writing to the applicant, employer, physicians and other medical service providers
  • Write letters to inform all affected parties of decisions regarding disability cases;
  • Implement return-to-work programs and negotiate with the employer;
  • Evaluate health care coordination programs and rehabilitation programs to ensure they have positive effects;
  • Adhere to service level agreements associated with policy holder claims;
  • Respond to all telephone inquiries made by the applicant, physicians, lawyers, regarding the assessment of the claims.
  • Qualifications and Competencies :

  • A bachelor's degree or college diploma in Kinesiology, Disability Management, Physiotherapy, Psychology, Social Work and / or experience as a Disability Specialist, Rehabilitation Consultant, Occupational Therapist or Consultant, Massage Therapist or any other regulated health care field.
  • You preferably have experience or training in one of the following areas : disability insurance, life and health insurance or human resources;
  • You have strong interpersonal skills and excellent listening skills;
  • You have strong planning, organizational and multi-tasking skills and are able to work with different priorities and timelines;
  • You are solution-oriented and known to be a decision-maker;
  • You have excellent communication skills and an interest in customer service;
  • You like to work in a team, but you are equally competent on your own;
  • Bilingual in French and English is an asset;
  • You consent to a criminal background check at Canada Life's expense.
  • Applicants who

    Create a job alert for this search

    Case Manager • London, ON, CA

    Similar jobs
    Chief Development Officer — Remote Fundraising Leader

    Chief Development Officer — Remote Fundraising Leader

    Light Magazine. • London K5Z, ON, Canada
    Remote
    Full-time
    A leading non-profit organization in Ontario is seeking a Chief Development Officer to advance its mission of child development and poverty alleviation. The role involves leading fundraising initiat...Show more
    Last updated: 6 days ago • Promoted
    Medical General Expert

    Medical General Expert

    SuperAnnotate • St. Thomas, Ontario, CA
    Remote
    Full-time
    In this hourly, remote contractor role, you will review AI-generated medical responses and / or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solv...Show more
    Last updated: 1 day ago • Promoted
    Geometry Private Tutoring Jobs Port Stanley

    Geometry Private Tutoring Jobs Port Stanley

    Superprof • Port Stanley, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Senior Site Operations Partner, Clinical Trials

    Senior Site Operations Partner, Clinical Trials

    Pfizer • London K5Z, ON, Canada
    Full-time
    Une entreprise pharmaceutique mondiale recherche un Site Care Partner à Londres, Ontario.Ce poste implique de déployer des stratégies pour les sites d'étude et de soutenir les activités de démarrag...Show more
    Last updated: 3 days ago • Promoted
    CEO & Strategic Leader for a Mission-Driven Association

    CEO & Strategic Leader for a Mission-Driven Association

    London and St. Thomas Association of REALTORS® • London K5Z, ON, Canada
    Full-time
    A leading REALTOR® association in Ontario is seeking a CEO to advance its mission and deliver measurable outcomes.The CEO will drive innovation and strengthen governance while fostering transparent...Show more
    Last updated: 21 hours ago • Promoted • New!
    Claim Manager - Empire Life

    Claim Manager - Empire Life

    Empire Life • london, on, ca
    Full-time +1
    Location : Remote, or if local to an office, hybrid - Kingston, Toronto or Montreal.Empire life is looking to hire a Claim Manager to join our Group Operations team! The Claim Manager applies disabi...Show more
    Last updated: 30+ days ago • Promoted
    Full‑Scope Family Physician — Indigenous Health Hub

    Full‑Scope Family Physician — Indigenous Health Hub

    Southwest Ontario Aboriginal Health Access Centre • London K5Z, ON, Canada
    Full-time
    A community health organization in London, Ontario seeks a Family Physician to provide comprehensive healthcare services to Indigenous clients. The ideal candidate will hold a Medical Degree and CCF...Show more
    Last updated: 17 days ago • Promoted
    Software Development Manager - Lead ML Platforms (4-Day Week)

    Software Development Manager - Lead ML Platforms (4-Day Week)

    CARFAX • London K5Z, ON, Canada
    Remote
    Full-time
    A leading data services company in London is looking for a Software Development Manager to lead a team focused on machine learning initiatives. You'll be responsible for building high-performing tea...Show more
    Last updated: 25 days ago • Promoted
    Community Reintegration Worker

    Community Reintegration Worker

    St. Leonard's • London, ON, Canada
    Full-time +1
    SLCS is currently seeking a full-time Community Reintegration Worker for the HART Hub.The HART Hub (Homeless and Addiction Recovery Treatment Hub) is a low barrier treatment-oriented space offering...Show more
    Last updated: 30+ days ago • Promoted
    Clinical Manager

    Clinical Manager

    Vanier • London, ON, Canada
    Full-time
    Vanier Childrens Mental Wellness is proud to be recognized across Southwestern Ontario as a trusted leader in childrens mental health. We are the Lead Agency for Child and Youth Mental Health System...Show more
    Last updated: 30+ days ago • Promoted
    Transitional Case Manager, Addictions

    Transitional Case Manager, Addictions

    CMHA Thames Valley Addiction and Mental Health Services • Saint Thomas, ON, Canada
    Part-time
    Transitional Case Manager, Addictions.Direct Service Regulated - (OPSEU).Part-Time, Contract (Approximately 12 months).Application Deadline : January 1, 2026 -. As a Transitional Case Manager, Addict...Show more
    Last updated: 5 days ago • Promoted
    Claim Manager - london

    Claim Manager - london

    Empire Life • london, on, ca
    Full-time +1
    Location : Remote, or if local to an office, hybrid - Kingston, Toronto or Montreal.Empire life is looking to hire a Claim Manager to join our Group Operations team! The Claim Manager applies disabi...Show more
    Last updated: 30+ days ago • Promoted
    Registered Nurse Case Manager (Fulltime, ongoing contract)

    Registered Nurse Case Manager (Fulltime, ongoing contract)

    Thames Valley Family Health Team • London, ON, Canada
    Full-time
    Thames Valley Family Health Team (TVFHT) is one of the largest and most comprehensive family health teams in Ontario, serving patients across more than 15 sites in four counties.Our mission is to p...Show more
    Last updated: 13 days ago • Promoted
    Organizational Development Advisor

    Organizational Development Advisor

    Cuso International • London, Ontario
    Permanent
    This Volunteer Placement is Located in : .Belize, Dominica, Grenada, Guyana, Jamaica, St.Vincent and the Grenadines, Suriname. Eligibility : Open to Canadian Citizens, Permanent Residents of Canada, an...Show more
    Last updated: 1 day ago • Promoted
    Geometry Private Tutoring Jobs Saint Thomas

    Geometry Private Tutoring Jobs Saint Thomas

    Superprof • Saint Thomas, Canada
    Full-time +1
    Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show more
    Last updated: 30+ days ago • Promoted
    Child and Youth Counsellor - Relief

    Child and Youth Counsellor - Relief

    Vanier • London, ON, Canada
    Full-time
    Child and Youth Counsellor - Relief.Vanier Childrens Mental Wellness is a trusted leader in mental health care for children and youth across Southwestern Ontario. For over 60 years, weve been a vita...Show more
    Last updated: 30+ days ago • Promoted
    Infusion Nurse (Casual) - London, ON

    Infusion Nurse (Casual) - London, ON

    MCKESSON • London, ON, Canada
    Full-time
    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare.We are known for delivering insights, products, and services that make quality care more accessibl...Show more
    Last updated: 2 days ago • Promoted
    Remote : Get Paid to Play Games

    Remote : Get Paid to Play Games

    Free Cash by Almedia • Komoka
    Remote
    Full-time
    Receive a $5 welcome bonus when you complete your first offer!Make money in your spare time by completing online tasks : . Take paid surveys (5-15 minutes each).Test new mobile games and apps.Share yo...Show more
    Last updated: 30+ days ago • Promoted