Front Desk Clerk-Remote Lodge Fort McMurray, AB

Job Description

ARAMARK Remote Workplace Services are hiring for Front Desk Clerk for a remote lodge near Fort McMurray, AB. The Front Desk Clerk is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of reference for guests who need information and resolving or escalating any guest concerns or issues. Responsible for oversight or delegation of responsibilities within the guest services operation. Organization and good time management skills are a must.

Applications that do not have resumes attached, will not be considered.

• Comprehensive benefit packages are offered.
• Transportation is provided out of Edmonton, AB to site.
• Rotation are 20 days on/10 days off.

Please note all candidates considered for hire will be required to successfully pass a pre-employment D&A test and criminal background check

Job Responsibilities

• Accountable and responsible for maintaining a culture focused on having Safety as a value
• Greet all incoming clients and employees courteously and professionally upon guest arrival
• Check In all arrivals by distribution and collection of all necessary paperwork for guest registration and room assignment
• Enter all registration information and data entry into the Innfinnity database and other computer programs to check in/out employees and clients
• Perform all required filling and data entry required by Management
• Answer all incoming calls in a friendly, pleasant manner. Receive, check, ad re-direct all incoming and outgoing electronic mail
• Prepare correspondence for pick up
• Provide assistance to CM with the preparation of all documents (signage, staff changes, and correspondence) and reports as required
• Open and close office on scheduled basis. Provide exceptional service to all clients and employees
• Shall attend all safety meetings and participate in Client and/or Aramark Emergency Response Procedures
• Additional duties may be assigned

Qualifications

• 1+ years Administrative experience preferably in remote camp or hotel/hospitality industries
• Valid WHMIS Certification is mandatory, Food Safe Basic and First Aid Certifications are an asset
• Additional certification may be required by work location
• Excellent customer service and communication skills
• Knowledge of computers, Microsoft software, INNfinity, and/or POS programs is mandatory
• Strong with prioritization and time managemen
• Ability to work effectively and efficiently supervised and unsupervised

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.