Network Manager

Job Description

Job Description

The Network Manager plays a key role in guiding the team responsible for maintaining a reliable, high-performing corporate network and modern collaboration environment. Reporting to the Senior Manager of Network and Security, this role is ideal for a hands-on technical leader who brings strong operational focus, deep networking expertise, and a commitment to ongoing improvement and security-first thinking.

Responsibilities

• Lead, coach, and support a team of network professionals, including administrators and analysts.
• Oversee scheduling, performance discussions, team development, and assist with after-hours support when required.
• Step in proactively to address technical challenges and assist with issue resolution.
• Ensure network and collaboration systems are properly deployed, maintained, and optimized across all company distribution locations.
• Track and assess system performance to maintain dependable network operations.
• Review, maintain, and enhance procedural and operational practices to support consistent, efficient network performance.
• Keep current with security standards and ensure that practices, tools, and configurations align with risk-mitigation expectations.
• Act as the primary point of escalation for complex network incidents or outages.
• Support project delivery by ensuring new solutions are integrated effectively into existing network and telecom environments.
• Participate in change management activities as part of the Change Advisory Board.

Qualifications