Brandt is currently seeking a Preventive Maintenance Coordinator in our Surrey location. This position is responsible for providing Preventive Maintenance quotes to our Sales & Customer Support Advisors as well as, the day-to-day task of supporting efficient, accurate and timely fulfillment of Brandt’s contractual Preventive Maintenance business.
LI-onsite
Required Skills
DUTIES & RESPONSIBILITIES
- Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management system
- Preventive Maintenance Agreement Administration
- Track and maintain Preventive Maintenance Agreement information
- Review, close and invoice completed jobs
- Coordinate necessary service with Customers and Preventive Maintenance Technicians
- Update and maintain our pricing calculator tool
- Handle incoming Preventive Maintenance call requests from our internal and external customers
- Manage Prepaid agreements
- Utilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contracts
- Other related duties as assigned
Required Experience
Experience and understand maintenance of construction equipmentExperience in service delivery activities and processesPrevious experience as a Service Writer is preferredStrong communication skills; timeliness, organized, and high attention to detailAbility to in multi-task at a high-volume workload environmentKnowledge of contracts and associated processes’ managementSound knowledge of MS Office software tools; Excel, Word, Access, Outlook, etc.Self-starter with the ability to work independently and make informed, logical decisionsDUTIES & RESPONSIBILITIES
Quote & Set-up of Preventive Maintenance Agreements in our contracts’ management systemPreventive Maintenance Agreement AdministrationTrack and maintain Preventive Maintenance Agreement informationReview, close and invoice completed jobsCoordinate necessary service with Customers and Preventive Maintenance TechniciansUpdate and maintain our pricing calculator toolHandle incoming Preventive Maintenance call requests from our internal and external customersManage Prepaid agreementsUtilize John Deere Link to monitor & track customer’s machines with Preventive Maintenance contractsOther related duties as assigned