Retail FX Trader

At VBCE, Vancouver Bullion & Currency Exchange, we believe in our people, and we provide them with a positive environment in which they can reach their full potential. As one of the bigger currency exchange service providers, we are always looking for new and exciting ways to serve our clients. It is a dynamic work environment that makes good business sense.

The Retail FX Trader position is an incredibly important role at VBCE. In this sales role, you are the face of the company dealing with a multitude of transactions and interacting with our clients that put their trust in you. As a valued member of the VBCE team, you will help people with different products and services that we offer on a daily basis.

Job Description:

• Work towards the achievement of sales targets for foreign currency products and services by applying consultative sales and service principles, practices and techniques in order to originate new business with new and existing clients.
• To develop and implement a rolling 3-to-6-month sales plan.
• Carry out Foreign Exchange and Precious Metals orders.
• Monitor live rates for clients.
• Problem-solve inquiries and suggest the most appropriate solutions and best service options for clients.
• Willingness and ability to drive, and to be accountable for sales success, is essential.
• Resolves issues and reports any discrepancies to the supervisor/director.
• Provides input to the development and achievement of team objectives.

Job Requirements:

• Broad knowledge and understanding of foreign currency products and services.
• Excellent customer service skills.
• Sales oriented, must develop a plan to prospect for new business and execute.
• Have a book of business already established that you can bring.
• Prepared to research and develop industry vertical contacts.
• Participate in networking and trade show events.
• Goal and achievement orientated.
• Exceptional telephone and communication skills.
• Knowledge and understanding of industry regulations and standards.
• Analytical and problem-solving skills.
• Resourceful, patient and resilient. Self-motivated with ability to work independently.
• Flexibility with schedule, hours and locations.