Front End Associate : Part Time (Timmins)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview :

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store.

The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities :

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers’ needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.

Competencies :

• Communicates Effectively
• Customer Focus

Skills :

• Interpersonal skills
• Cash Handling

Direct Manager / Direct Reports :

Front End Supervisor

Travel Requirements :

None

Physical Requirements :

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
Hybrid Work :
• Dependent
• Dependent

Working Conditions :

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.

Minimum Education :

Highschool Diploma or Equivalent

Minimum Years of Work Experience :

1 to 2 years Retail or Cash experience an asset

Minimum Leadership Experience :

Certifications :

Other Requirements / Assets :