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Department Manager Front End
Department Manager Front EndJ.D. Irving, Limited • San Juan de Terranova, Terranova y Labrador, CA
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Department Manager Front End

Department Manager Front End

J.D. Irving, Limited • San Juan de Terranova, Terranova y Labrador, CA
30+ days ago
Job type
  • Full-time
Job description

Department Managers

play a key leadership role in driving sales performance and operational excellence within their assigned area. They are responsible for leading a team of associates, executing strategic merchandising plans, managing inventory, and ensuring an exceptional customer experience. This role combines hands‑on retail expertise with people leadership to foster a high‑performing, customer‑focused environment. Department Managers are also responsible for maximizing profitability and protecting company assets through inventory control, loss prevention, operational efficiency, and ensuring compliance with company policies and procedures.

Qualifications

  • Proven ability to lead and motivate a team in a fast‑paced retail setting.
  • Strong organizational and problem‑solving skills with the ability to manage shifting priorities.
  • Demonstrates a passion for customer service and a commitment to achieving sales goals.
  • Previous experience in retail sales and team supervision is preferred.
  • Product knowledge within the department is considered an asset.
  • Ability to lift up to 55 lbs and stand for extended periods.
  • CSA‑approved steel‑toed footwear is required while on shift.
  • Career progression opportunities include advancement to Assistant Manager roles.

What we Offer

  • Wellness Program
  • Employee and Family Assistance Plan
  • Employee Discounts
  • Medical, Dental, Vision, RRSP Matching, and PTO benefits
  • Growth and development opportunities through KENT and the greater J.D. Irving, Limited organization
  • Responsibilities

  • Lead the department by setting the example in safety, customer service, and visual merchandising standards.
  • Drive sales by actively engaging with customers, analyzing performance metrics, and implementing action plans to meet targets.
  • Communicate priorities clearly to associates and ensure they have the tools, training, and support needed to succeed.
  • Coach and develop team members through regular feedback, performance conversations, and identifying growth opportunities.
  • Resolve associate and customer concerns professionally, promoting a respectful and inclusive store culture.
  • Partner with the Assistant Manager to support store‑wide initiatives, uphold operational standards, and contribute to a positive team environment.
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    Department Manager Front End • San Juan de Terranova, Terranova y Labrador, CA

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