Manager, Clinical

Direct message the job poster from Hamilton Family Health Team

Together, we do amazing things every day.

Imagine a supportive employer, a career that fits your lifestyle, and many learning opportunities. With the Hamilton Family Health Team, you can have all of that, and more. We work hard to create an innovative and diverse workplace that values the contributions of our employees. No matter what your role, working with us is about making a difference – every day!

About Us

The Hamilton Family Health Team (HFHT) is seeking a dynamic and experienced Manager , Clinical to lead and support high-quality, patient-centered care across our primary care teams. This leadership role is integral to advancing HFHT’s mission, vision, and strategic priorities through effective program coordination, professional practice leadership, and system-level collaboration.

The Manager, Clinical will support practice-related support for nursing, physician assistants, nurse practitioners, midwives and some HFHT interprofessional staff working across the practice sites, ensuring clinical quality and performance improvement while fostering a supportive, inclusive, and high-performing work environment.

What You’ll Do

• Lead the planning, coordination, and evaluation of healthcare services to support high-quality, integrated, and patient-centred care.
• Work with internal teams and external partners to implement collaborative care models and improve care transitions.
• Partner with colleagues to support initiatives that align with HFHT’s vision and strategic plan, inclusive of region / neighbourhood-based care, Primary Care Action Team (PCAT) and other regional initiatives.
• Work directly with physicians and practice teams to identify opportunities for quality improvement in clinical workflows, access, and patient outcomes, supporting the implementation of evidence-informed changes that enhance consistency and performance across practices.
• Collaborate with practice staff to understand areas of interest for ongoing education and skill building, communities of practice, and other collegial approaches to building skills and knowledge.
• Partner with physicians and practice teams to identify and address barriers impacting patient access, flow, and satisfaction, supporting process improvements that enhance the overall patient experience in primary care settings.
• Facilitate shared learning and mentorship opportunities across practices, connecting clinical staff to peers, educational resources, and best practices that enhance professional growth and consistent care delivery.
• Guide staff development through coaching, mentorship, and professional education opportunities.

What You Bring

Why join the HFHT?

At HFHT, you will be part of Canada’s largest Family Health Team , serving over 300,000 patients in Hamilton. We are leaders in team-based care, innovation, and system transformation — and we believe in working together for the greater good of our community.

As a member of our leadership team, you will :

Summary

Classification : Non-union

Schedule : Monday-Friday

Employee Class : Full Time (1.0 FTE)

Primary Location : 123 James Street North, Suite 200, Hamilton, ON

Date Available : ASAP

Application Instructions

Note :

If successful in receiving a job offer with the Hamilton Family Health Team, new hires may be required to provide proof of full COVID-19 vaccination prior to start date as a condition of their employment. If successful candidates are unable to get their COVID-19 vaccination as a result of a medical exemption, they may be required to submit supporting documentation to establish that they are exempt from this requirement.

The HFHT is committed to building a respectful, caring, equitable, and inclusive workplace where staff reflect the diversity of the communities that we serve. As such, we welcome applications from all qualified individuals including all equity-deserving groups. In addition, we are committed to accessibility and creating a barrier free hiring process in accordance with the Ontario Human Rights Code, and the AODA (Accessibility for Ontarians with Disabilities Act, 2005). Accommodation is available upon request at any point in the selection process by notifying the recruitment staff.

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