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Pension & Benefits Team Lead

Pension & Benefits Team Lead

BrandtRegina, CA
30+ days ago
Job description

Brandt is currently looking for a Pension & Benefits Team Lead in our Regina location .  As a member of the Human Resources team, the Pension & Benefits Team Lead oversees a team of Benefits Administrators in the administration of employee benefit and pension programs for the Brandt Group of Companies across Canada and the US. The role is responsible for ensuring the accurate delivery of benefit and pension services while providing guidance and support to the benefits team.  The successful candidate is highly organized and capable of building strong relationships with internal stakeholders as well as benefit vendors.

Duties and Responsibilities

  • Lead a team of Benefits Administrators to ensure alignment with organizational goals
  • Oversee the administration of employee benefit programs for employees in Canada and the US
  • Manage relationships with vendors and brokers to ensure timely processing of claims, reporting & communication
  • Conduct regular audits to ensure data accuracy, benefit enrolments & terminations are processed correctly and on time.
  • Provide ongoing reporting and analytics to senior HR leadership regarding program participation and overall program effectiveness
  • Coordinate open enrolment processes, including the creation of communication materials, presentation of benefits options and guidance for employees during the enrolment period.
  • Ensure staff are adequately cross trained
  • Review / enhance operational procedures and workflow to improve efficiency and productivity.
  • Ensure benefit plans and adjudication processes are administered according to plan provisions and guidelines.
  • Maintain benefit records by developing recordkeeping systems
  • Carry out quality assurance reviews of benefits-related data to ensure we maintain accurate files.
  • Support Senior HR management decision making by analyzing benefit options and proposing opportunities, highlighting critical issues and opportunities as they emerge
  • Lead or participate in initiatives as directed, contributing specialized expertise pertaining to areas of accountability.
  • Develop and implement KPIs to facilitate service delivery and enhancements of processes and practices.
  • Other duties as assigned

LI-onsite

Required Skills

  • Advanced interpersonal and communication skills with ability to address the sensitivity of human resource issues, and influence others to provide specialized expertise, advice, and guidance to all levels of the organization.
  • Advanced analytical and problem-solving skills.
  • Solid leadership skills
  • A professional and resourceful style; the ability to work independently and as a team player, to lead by example, take initiative, and manage multiple tasks and projects simultaneously.
  • Strong organizational and time management skills, with strong attention to detail and a consistent focus on developing and maintaining good employee relations.
  • Results-driven, critical thinker
  • Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
  • Exceptional communication and interpersonal skills, with the ability to foster a positive team environment and provide excellent customer service to employees.
  • Required Experience

  • Post secondary education and a minimum of 5 years in pension and benefits administration, with at least 2 years in a lead or supervisory role.
  • Strong understanding of the principles, concepts and practices of pension and benefit plan administration, including the relevant acts, legislation and guidelines related to pension and benefit plans
  • Proficient in adopting and using technology as a tool in the workplace.
  • Certification in benefits administration (e.g., CEBS, GBA, or similar) would be considered an asset
  • Some travel may be required
  • Advanced interpersonal and communication skills with ability to address the sensitivity of human resource issues, and influence others to provide specialized expertise, advice, and guidance to all levels of the organization.
  • Advanced analytical and problem-solving skills.
  • Solid leadership skills
  • A professional and resourceful style; the ability to work independently and as a team player, to lead by example, take initiative, and manage multiple tasks and projects simultaneously.
  • Strong organizational and time management skills, with strong attention to detail and a consistent focus on developing and maintaining good employee relations.
  • Results-driven, critical thinker
  • Ability to manage multiple priorities, meet deadlines, and adapt to changing needs.
  • Exceptional communication and interpersonal skills, with the ability to foster a positive team environment and provide excellent customer service to employees.
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